Communications Officer

Job Responsibilities:

• Receives records, assesses urgency, and responds to all security/police phone calls, emergency calls and alarms.
• Receives and transmits all security/police multi-based radio, air transport and satellite communications.
• Processes requests for classified data of employees, patients, and the public.
• Performs clerical functions in the Command Center.
• Other duties as assigned.

Education:

• High School Diploma or equivalent.

Certifications:

• None required.

Competencies (Complexity of Work):

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Ability multitask quickly and effectively prioritize work in a fast-paced environment.

Work Experience:

• Two years of experience in a high volume communications center, PBX operator, or a public or private law enforcement/security agency.
• Associates degree or equivalent formal training in Criminal Justice, Computer Science or other related field may substitute for up to one year of the required experience.
• A Bachelors degree in a related field without experience may be considered.

Physical Requirements:

• Work requires extensive sitting and dexterity to perform work on a PC.
• Requires the ability to walk to other parts of the police facility and the greater Cleveland Clinic campus.
• Normal or corrected vision and frequent twisting and turning to perform functions. Should be able to lift 40lbs to move, lift and shelve various supplies and equipment.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $17.25

Maximum hourly: $26.31

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.