What are the responsibilities and job description for the Bartender position at Cliffs Club Services, LLC?
BARTENDER
JOB TITLE: Bartender
WORK AREA: Clubhouse
DEPARTMENT: Food & Beverage
REPORTS TO: Food & Beverage Director
JOB CLASSIFICATION: Hourly, Non-Exempt
From cascading mountains to crystal lakes, warm summer days and cool winter nights, the beautiful scenery welcomes you to the Carolinas. The Cliffs is comprised of seven luxury communities. Each has their own personality, but is equal in beauty, prestige, and opportunity. The only thing better than the views are the people. Our leaders are focused on the growth and development and growth of our employees, our members are gracious and kind, and our co-workers make coming to work something to look forward to. Once you visit you will understand why employees love being a part of The Cliffs family!
As a Bartender with The Cliffs, you will be a key member of an extraordinary team that strives daily to exceed member’s expectations. We are growing communities where career opportunities and growth are endless.
JOB DUTIES:
- Ensure an inspired, aligned and transparent long-term partnership of Members, Associates and Vendors dedicated to encouraging sustainable Total Wellness in all of its attributes including physical, emotional, intellectual, spiritual, social, ecological and financial wellness.
- Provide Relational Service to all Members, Guests of Members and Discovery Guests.
- Focus on Details to provide high quality products and service to Members.
- Strive for Continuous Improvement in knowledge, quality, consistency, service, products, work environment, financial metrics, safety, wellness, and member satisfaction.
- Obtain and utilize MAP Program and preference
- Knowledgeable of all food and beverage products and ingredients
- Responsible for taking food and drink orders, and ensuring guests needs are met at all times.
- Uses accurate measurements, prepares, and serves drinks to members and guests.
- Registers beverage and food related transactions according to procedures set up by management.
- Responsible for receiving, issuing, and keeping necessary records of liquor and supplies.
- Builds relationships by greeting members with a warm, friendly verbal greeting.
- Anticipates needs and provides fast, flawless service.
- Keeps assigned area neat and orderly, to include keeping all ashtrays clean, bar area wiped down, tables wiped down, and making sure all used glassware is cleaned.
- Communicates with management any areas in need of special attention to better facilitate quality service.
- Assists Beverage Manager with promotional sales/ideas.
- Verifies receipts ensuring accuracy.
- Completes assigned side work and accurate daily reports/banks.
- Cross-trains as a Server taking members’/guests’ orders, places orders with kitchen, assembles food on tray, removes soiled dishes, suggests and serves dessert, coffee and other dinner drinks.
- TIPS Certified
- Successful completion of The Cliffs certification process
BACKGROUND/EXPERIENCE:
- Must be at least 18 years to serve/ 21 years of age to pour.
- Minimum one-year previous service/bartender experience.
PHYSICAL REQUIREMENTS:
- Must be able to lift and carry up to 50 pounds
- Must be able to stand for long periods of time
THE CLIFFS BENEFITS:
- A knowledgeable and passionate management team that leads by example
- Employee appreciation parties and team building events
- Premier training
- Excellent compensation including 10 vacation days and 9 paid holidays (Full Time Employees)
- Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*
- Employee Wellness Monetary Incentives
- A work/life balance!