What are the responsibilities and job description for the Digital Banker position at Climate First Bank?
We are changing FINANCE to finance CHANGE!
Climate First Bank is a Florida Benefit Corporation, state chartered, FDIC insured commercial bank. We are the first commercial bank with a mission of reducing atmospheric CO2. Climate First Bank is the third bank started and scaled by serial bank entrepreneur, Ken LaRoe. Having started and sold Florida Choice Bank and First Green Bank, Mr. LaRoe has launched Climate First Bank as a built to last, values based, financial institution. Our first branch opened for business on June 1, 2021, in St. Petersburg, Florida and we have since expanded into the Central Florida market.
We are searching for a Digital Banker to support our Sr. Digital Banking Relationship Manager and our Digital Branch. As the Digital Banker, you will be responsible for promoting the Bank's consumer lending, deposit gathering and non-interest income initiatives for the Digital Branch. You will also be a true voice for our clients and be at the forefront of delivering a superior client experience.
The Digital Banker position will primarily be remote with occasional presence in our Central Florida branches.
Join us in this exciting start-up experience and take your career to a level unattainable in a traditional bank environment. Please send a resume and cover letter to apply. Must be local to Central Florida.
Job Responsibilities
* Relationship Building: build connections; initiate and renew loans; acquire deposits; establish a whole well-rounded relationship with customers.
* Sales Campaigns/ Promotions/ Technology Rollout: Participate and assist management with sales campaigns; assist with new digital banking technology roll out, internal training, support, and adoption.
* Client Support: Interacts with clients daily; onboards and supports clients with superior product knowledge and exceptional client service with primary focus on increasing the Bank's deposit and consumer lending base.
* Internal/ External Collaboration: Partners with internal resources to ensure adherence to and promotion of our commitment to ESG practices and continued carbon neutrality; works closely with internal business partners to expand products and services per customer to deepen customer relationships and increase customer retention.
* Data management and reporting: Conduct user survey and collaborate with designers and engineers to identify efficient/scalable customer-centric solutions that drive user satisfaction, conversion rates, and automation; track the results of all campaigns and report insights to stakeholders; assist with documentation and capturing of project approvals.
Specific Requirements:
* Candidates must be excellent and effective communicators with the ability to interact with a wide range of individuals. Exceptional verbal and written communication as well as interpersonal skills are mandatory.
* Candidates are able to quickly learn, adopt, and use new technology.
* Candidates demonstrate superior attention to detail, multi-tasking and time management skills and perform well under pressure.
* Candidates have a proven and consistent record of achieving business growth goals and financial targets.
* Candidates must ensure compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
* Candidates demonstrate an understanding of established Bank policies, procedures, and regulations and possess the ability to remain vigilant regarding online threats, phishing and other cyber-security risks, as well as fraud.
* Candidates embrace the vision of an inclusive, equitable, and regenerative economic system. They possess the initiative to obtain education related to ESG and sustainability practices.
Physical Demands:
* Sustained standing and sitting;
* Frequent use of PC, including typing or sustained attention to monitor;
* Occasional lifting of basic office files or equipment up to 20 lbs.
At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
Work Remotely
Job Type: Full-time
Salary: $55,000.00 - $60,000.00 per year
COVID-19 considerations:
All employees must be vaccinated. Must live in Florida to qualify for this position.
