PMO Delivery Lead II

GENERAL STATEMENT OF RESPONSIBILITY:  Responsible for managing complex technology projects and/or assisting with product development process for multiple teams utilizing both Agile and traditional (Hybrid) project management methodologies.

ESSENTIAL FUNCTIONS: 

• Ensure sprint goals and standard scrum principles and practices are being followed as appropriate.
• Proactively plan, manage, and monitor projects assigned as appropriate (moderate to high level of complexity and enterprise impacts).  Track and report on RAID/RIDAC items and dependencies, collaborating with impacted stakeholders to mitigate risks and resolve issues timely.  Maintain accurate weekly and monthly status reports, including a milestone road map of upcoming key activities/deliverables.
• Assist with fostering the culture of technical discipline and craftsmanship that is the hallmark of high-performing teams. Help the team with managing interpersonal conflicts, challenges, and finding opportunities for growth.
• Provide the appropriate change management planning and execution needed (e.g., following the Prosci Adkar model) to meet the needs of the project’s measures of success.
• Assist with ensuring deliverables are up to quality standards and align with QC/QA standards.
• Provide leadership and guidance to development team and project managers, drive process adherence to the solution development life cycle.
• Assist with coaching and training to the PMO delivery community to support department goals, acting as an SME for PMO processes, governance mechanisms and controls.
• Keep stakeholders well informed of status of development effort and serve as liaison between development staff and business partners. Communicate complex technical topics to non-technical resources and leadership.
• Partner with other IT functions (e.g., architecture, security, infrastructure, data warehouse) to assess impacts of their initiatives and ensure our technical solutions are aligned with overall IT direction.
• Act as focal point for any project escalations within assigned delivery area.  Ensure proper tracking and timely resolution.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.

Other duties as assigned

JOB QUALIFICATIONS:

EDUCATION:  Bachelor’s degree or equivalent work experience. 

EXPERIENCE: 5 years of experience in leading projects in traditional, hybrid, and Agile project environments. 

SKILLS & ABILITIES: 

• Ability to mentor junior PMO Delivery Leads and grow talent in others.
• Ability to confidently recommend and select methodology activities and deliverables (Traditional/Agile/Hybrid) that will best meet the needs of the project/product team for the initiative being delivered
• Strong attention to detail with a focus on end-user needs
• Ability to facilitate internal communication and effective collaboration
• Ability to manage multiple priorities without direct supervision
• Ability to work successfully with demanding schedule constraints
• Practical problem-solving, strategic-thinking, and critical-thinking skills
• Ability to prepare clear, written communication
• Ability to consult with business partners
• Ability to maintain confidentiality
• Must have a strong work ethic
• Must be able to work well under pressure
• Ability to be at work and on time
• Ability and judgment to interact and communicate appropriately with other employees, clients and management

PHYSICAL REQUIREMENTS:  The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.

The following physical attributes are required for this position:

• Sitting for extended lengths of time
• Close vision requirements due to computer work
• Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone
• Light lifting, up to 10 pounds

EQUIPMENT:  PC and communications equipment

OTHER:  Overtime and weekend work as necessary according to workload and/or projects; occasional travel is required; this is an “on-call” position requiring the use of wireless phone for after-hours contact.

The employer shall, in its discretion, modify or adjust this position to meet the company’s changing needs.

This job description is not a contract and may be adjusted as deemed appropriate in the employer’s sole discretion.

• denotes essential job function

An Equal Opportunity Employer

Pay Range: $57,500 - $140,000

Benefits for Full Time Employees:

• Medical, Dental, Vision
• Life/AD&D
• Supplemental Life/AD&D
• Section 125 FSA Plan
• 401(k)
• Short and Long-Term Disability
• Paid Time Off
• Holidays
• Tuition Reimbursement