Entry Services Coordinator

The Entry Services Coordinator will assist prospective students by answering questions and providing information about CPTC career and educational pathways and the enrollment process at CPTC. This position supports the College’s mission by increasing enrollment through intentional outreach and student success and educational access through intentional efforts to assist new students in navigating the entry process.

Clover Park Technical College celebrates the many individuals that make up our community and embraces the opportunity to learn from our differences and similarities. CPTC values equity and respect, seeks to create an environment of innovations and excellence, and focuses on student success, lifelong learning, and social responsibility. 

This position has been designated as a bargaining unit position represented by the Aft Professional Staff, Local 6431. Duty: Provide information to prospective students regarding CPTC programs, admission procedures, steps to enrollment, degree/certificate requirements, financial aid/funding resources, campus departments, and services. 
Tasks include:

• Provide direction and support through the admissions process, deliver CPTC program information, steps, and resources on and off-campus in-person/virtually, walk-in and appointment based. 
• Refer students to appropriate services and resources to support the entry process such as disability, Veterans, and special funding programs; Worker Retraining, WorkFirst, Opportunity Grant, BFET, Running Start, and private and public scholarship resources, etc. 
• Assist in quarterly new student registration on and off-campus using the online registration system and Ctclink. 
• Communicates through multiple methods of technology. 
• Meets with all prospective students, providing information about CPTC and career pathways, helping students determine if our programs meet their career and educational goals, and assisting students in completing admissions materials in-person/virtually, walk-in and appointment based. 
• Introduces prospective students to the tools needed to help prepare for their initial first quarter, i.e. email, financial aid portal, Canvas, etc. 
• Cross reference transcripts to determine college placement using multiple measures. 
• Utilize Ctclink to enter college placement scores using multiple measures. 
• Utilize CRM to enter notes for prospective students 
• Assist students in navigating the Academic Credit for Prior Learning Assessment process and connecting them with program faculty. 
• Regularly integrates learning from professional development

Duty: Transition students successfully to CPTC programs and conversion of prospective students. 
Tasks include: 

• Refers students to Faculty Counselors and other campus and community resources for exploring careers and pathways. 
• Review intake referral form and interest assessment with prospective students to empower students to establish realistic academic and career goals aligned with CPTC’s Guided Pathway model.
•  Review initial strengths and challenges in students' career and educational pathway by identifying factors that enhance or prevent academic progress. 
• Provides additional support and guidance for faculty and students on Program Information Sessions. 
• Assists the Director of Outreach & Entry Services in designing focused entry pathways materials to help successfully enroll prospective students. 
• Partners with Faculty Counselors to maintain update and update current information regarding programs. 
• Reviews prospective student completion of all enrollment requirements, monitors progress metrics, determines when outreach might be helpful, analyzes where students encounter barriers, and recommends changes to tools, resources, and practices.
• Connects with students who do not complete the admission process in order to ensure entry into a CPTC program, improve current processes, and develop new plans to address emerging issues or barriers.

Duty: Participate in Outreach and Recruitment for target programs 
Tasks include:

• Participate in on and off-campus outreach activities as needed; such as Open Houses and Expos. 
• Conduct off-site application and registration workshops with local high schools. 
• Collaborate with CPTC students, faculty, and staff to build and implement the innovative systems and processes of an admissions office based on best practices.
• Collaborate with the other local community and technical colleges in sharing booth duties and representations at high schools and community events. 
• Maintain a visible presence at both campuses.

• Bachelor’s degree from an accredited institution. 
• Two years of clerical/office work experience in a professional office or education environment. 
• Two years of customer service experience in a professional office or education environment. 
• Minimum of two years using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Excellent verbal and written communication skills.

• Experience in admissions, outreach/recruitment, and/or entry services work. 
• Experience giving oral presentations. • Ability to work independently and as part of a team. 
• Degree in education, psychology, or related field. 
• Understanding of student development theory. 
• Ability to develop positive working relationships with colleagues. 
• Ability to multi-task, prioritize, and balance a heavy workload. 
• Ability to communicate in a second language (Spanish preferred)

Application Instructions

• Complete application
• Upload a cover letter describing your skills and experience and how they relate to this position's Minimum and Preferred Qualifications.
• Upload Resume
• Upload unofficial transcripts of the highest earned degree.
• Complete Supplemental Questions

All offers of employment at Clover Park Technical College are contingent upon successful completion of background checks, which include criminal history and sexual misconduct information requirements. Information obtained from the background checks will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the specific position.

Should you have any difficulties uploading your documents, please get in touch with NeoGov Technical Support at 1-855-524-5627, Mon-Fri, 6:00 AM to 6:00 PM Pacific Time. Official transcripts are required upon hire
.Supplemental Information Clover Park Technical College is not sponsoring H1-B Visas.
 Land Acknowledgement Statement
We acknowledge that we are on the traditional land of the Puget Sound Salish peoples belonging to the Puyallup, Steilacoom, Nisqually, and Squaxin Island tribes and bands, and we honor and thank the traditional caretakers of this land. We value the tribes in our community and the impact that they continue to make on our college to this day. For more information about CPTC's commitment to indigenous tribes, please visit http://www.cptc.edu/diversity.

Why we work for Washington State's Community and Technical Colleges
There are a host of reasons why we work at Clover Park Technical College, including the fact that we are part of a network called the State Board of Community and Technical Colleges (SBTC). We are proud to be part of an institution that believes in building strong people, families, and communities. Community and technical colleges help people grow their skills and talents so they can become global citizens. Faculty and staff make colleges come alive, giving each student a place in which they want to learn. You can participate in college events, clubs, and committees that engage you, while college guest speakers enlighten and inspire you.

More than a paycheck
Clover Park Technical College offers much more than a paycheck. There is an outstanding benefits package that is worth an additional value equivalent to about 30% of your base salary. We offer a full range of benefits that include multiple medical, dental, life and disability coverage options for employees and eligible family members; choice of retirement and deferred compensation plans to save for the future; paid holidays, sick time, and vacation, reduced tuition, and employee discounts and memberships Employee Assistance Program and more.

Our History
Clover Park Technical College is located in Lakewood, Washington. Our college has a rich history of professional and technical education dating back to the 1940s, when Clover Park School District established a War Production program, training civilians as auto mechanics, aircraft-service mechanics, ship-fitters, welders, and blueprint readers. Now, CPTC offers more than forty programs in Aerospace, Advanced Manufacturing, Health Sciences, Human Services, Business, Hospitality, Science Technology, Engineering, Transportation, and Trades. CPTC has two campuses: Our main campus is located in Lakewood, WA and our South Hill Campus is located in Puyallup, WA.  Learn more about Clover Park Technical College by visiting About CPTC.

Equal Opportunity Employer 
Clover Park Technical College is an equal opportunity employer and committed to principles of diversity.  We consider applicants for all positions without regard to race, color, creed, religion, age, marital status, national origin, sex, sexual orientation, disability, genetic information or status as a disabled veteran or Vietnam-era veteran.

Jeanne Clery Statement
Notice of Availability of Annual Security Report: Clover Park Technical College's Annual Security Report is available online at  http://www.cptc.edu/risk/safety/security.  

Salary : $66,963