What are the responsibilities and job description for the Membership Specialist - Club Pilates Clifton Park position at Club Pilates?
COMPANY OVERVIEW:
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community. Club Pilates is currently established in 40 states and 4 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes.
Club Pilates has over 1,000 locations throughout the United States and Canada. Its 450 instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit www.clubpilates.com
POSITION:
The purpose of the Membership Specialist is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Membership Specialist also assists with retaining current members. Pilates fitness knowledge or background is preferred.
REQUIREMENTS:
• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Reliable method of transportation
RESPONSIBILITIES:
• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community events) to promote the club
• Assumes responsibility for developing selling skills
• Other duties as assigned
COMPENSATION & PERKS:
• This position offers a very competitive base salary; based on experience.
• Commission paid on sales
• Opportunity for bonus based on performance.
• Huge opportunities for growth within the studios including additional sales and management positions
• Free Pilates classes & Retail discounts
• Pilates Teacher training scholarships
