What are the responsibilities and job description for the Member Service Representative (MSR) position at CME Federal Credit Union?
Description
***Starting Pay $17/hour***
At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:
- Strong work/life balance
- 4 weeks of paid time off each year
- 11 paid holidays every year
- Pet bereavement leave
- Maternity/paternity leave
- A strong health and wellness program with health and financial rewards
- 401(k) match of up to 6%
- Monthly incentives and annual bonus potential
- And so much more!
A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community – City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!
Requirements
We are currently looking for a full time Member Service Representative (MSR) to be a financial hero to our members! Our hero’s mission is to . . .
- Provide outstanding service
- Build strong relationships with members and co-workers.
- Assist members with new and existing memberships, deposit accounts, and account maintenance.
- Uncover and suggest financial services to meet the member’s needs.
- Take initiative and find solutions.
- Assist members on the teller line as needed and accurately perform member requests.
To complete this mission, our financial hero needs to be friendly, approachable, and empathetic with strong listening skills. Our hero also needs to be an internally motivated problem solver that is passionate about helping people. Being accurate, detail oriented, adaptable, and flexible is a must. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 1 year consistent service, sales, and/or cash handling experience. Financial institution experience is preferred.
The MSR position is a grade 5 with a range of $13.59 to $20.38 per hour.
Do you have what it takes to be a financial hero?! If so, click the Apply button!