Fraud Investigator I

The Fraud Investigator is responsible for fraud management, monitoring and investigation. The develops and documents anti-fraud related policies and follow policies and procedures to solve reported fraudulent activity. Fraud threats include identity theft, check fraud, wire fraud, ACH, deposits or payment fraud, debit or credit card fraud, and online account fraud. The works with department manager, product teams, and cross functional team members to recommend controls to mitigate fraud. Additionally, the role provides feedback on case selection criteria and recovery management, as well as works with law enforcement and officials in the court system while resolving cases.

• Manages investigations of cross-department fraud situations that involve deposit account, consumer lending or real estate lending relationships and report findings and recommendations to management through written reports
• Works with management to ensure mitigation efforts are taken on any and all significant fraud issues
• Recognizes opportunities for addressing fraud issues, risks and exposures, maintains good working knowledge of various know fraud schemes as well as keeps up to date on fraud patter changes (i.e. kiting, elder abuse, BEC, wire fraud, counterfeit rings, romance scams, felony lane gang, etc.)
• Works jointly with the training department to educate staff on fraud prevention and awareness
• Creates and retains case management records for all investigations, suspicious activity, incidents and events
• Develops incident, fraud loss and trend analysis reports
• Maintains an understanding of online and call center authentication tools and strategies to mitigate risk as appropriate
• Maintains an in-depth understanding of all forms of electronic payments such as ACH, Wire, and Remote Deposit
• May require work on physical premises

Qualifications:

• 2 years of bank operational experience or financial crime investigation, 3 years of industry specific knowledge of payment systems including funds transfer ACH, card and checks; 3 years of industry specific knowledge regarding loss prevention and fraud detection and investigation; working knowledge of UCC 3 & 4 all applicable Federal regulations including Reg CC, Reg E, OFAC, MasterCard and Visa Rules, NACHA Rules, FinCEN regulations and BSA/ AML programs

Skills:

• Working knowledge of Microsoft Excel and MS Word, basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions
• Work occasionally requires more than 40 hours per week to perform the essential functions of the position
• Lifting in an office setting may be requires up to 30lbs. 

ANBTX strongly encourages candidates that are fluent in English and Spanish to apply.  Jobs that specifically require candidates to be bilingual will be posted as a requirement.