What are the responsibilities and job description for the Sales Associate position at Coastal Heritage Society?
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Description:
Accountable for processing all transactions accurately and efficiently in accordance with established policies and procedures. Play a fundamental role in achieving customer satisfaction and revenue growth opportunities. Responsible for serving the general public by selling museum related tickets. Ensures a clean and organized store environment to support efficient retail operations.
Responsibilities:
· Greet customers and ascertain what each customer wants or needs to ensure a pleasant shopping experience.
· Ensure neat and well-organized area by cleaning shelves, counters, dusting, mopping, cleaning glass and vacuuming.
· Answer telephones and field inquiries as needed.
· Sell tickets for museums and have knowledge of basic information to guide guests to other CHS sites and activities.
· Follow and maintain knowledge of current sales, policies regarding payment and exchanges, security practices, and all procedures relating to register transactions on the POS register.
· Assist with retail receiving, pricing, and stocking shelves.
· Inform managers of any inventory shortages, deposit shortages/overages, depletion or any other problems or difficulties.
· Cross train in various areas of retail and other museum operations.
· Open and close cash register, performing tasks such as counting money, balancing cash drawers and coordinating end of shift/day deposits.
· Ensure honesty and error free handling of cash.
Perform other duties as assigned by supervisor in support of the Mission of Coastal Heritage Society.
Qualifications:
· Prior experience in cash handling and operating a POS register preferred.
· High sense of thoughtfulness in a habitually active environment.
· Ability to concentrate on details and to organize workload according to urgency.
· A focused and dedicated approach to responsibilities.
· Multi-talented and resourceful ability when handling different tasks.
· Highly skilled in promoting friendly atmosphere and excellent customer service.
· Effective communication skills and proven integrity, as well as sincerity.
· Able to work independently as well as in a team environment.
· Basic knowledge of Savannah area preferred. Must be open to learning about the local area and its offerings.
· Must be able to work flexible schedules including weekends and holidays.
· Physical requirements:
o The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Some of the work of this position may require the ability to physically navigate a variety of spaces and terrain, both indoors and out, often in a dynamic space with a historical landscape.
§ Much work of this position is office work, at a desk using a POS register, computer, and phone, at the physical location assigned and occasionally at various other site locations of Coastal Heritage Society.
§ May require bending, kneeling, pushing, pulling, and lifting/moving objects of up to approximately 50 pounds for supplies and other related equipment.
§ Requires ability to communicate both verbally and in writing with a variety of audiences, team members, and guests.
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Expected hours: 24 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- POS: 1 year (Required)
- Customer service: 1 year (Required)
- Cash register: 1 year (Required)
Ability to Commute:
- Savannah, GA 31401 (Required)
Work Location: In person
Salary : $11 - $13