What are the responsibilities and job description for the Shipping Window Coordinator position at Coastal Logistics Group?
Job Summary:
The Shipping Window Coordinator is responsible for managing the check-in and check-out process for truck drivers. This role ensures accurate documentation, efficient communication between drivers and warehouse staff, and the smooth flow of inbound and outbound freight.
Key Responsibilities:
The Shipping Window Coordinator is responsible for managing the check-in and check-out process for truck drivers. This role ensures accurate documentation, efficient communication between drivers and warehouse staff, and the smooth flow of inbound and outbound freight.
Key Responsibilities:
- Greet and assist truck drivers as they arrive at the facility
- Verify and process driver documentation such as bills of lading, load manifests, and delivery receipts to ensure accurate recordkeeping and load tracking.
- Coordinate loading dock assignments and communicate instructions to warehouse or yard personnel
- Maintain accurate records of arrivals, departures, and load information in the company’s logistics system
- Communicate with drivers, warehouse teams, customer service representatives, and transportation providers to ensure timely pickups and deliveries
- Answer internal phone calls and respond to inquiries related to freight, appointments, or delays
- Ensure compliance with company policies, safety procedures, and DOT regulations
- Prepare reports related to shipping and receiving activities as required
- Assist with data entry and filing duties
Qualifications:
- High school diploma or equivalent
- Prior experience in shipping, logistics, or customer service role preferred
- Basic knowledge of transportation documentation (bills of lading, manifests)
- Computer proficiency (e.g., Microsoft products, SharePoint)
- Strong organizational and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Bilingual (English/Spanish or other) useful, but not required
Work Environment & Schedule:
- Conditions: Indoor office environment at a warehouse or shipping terminal
- Hours: Monday through Friday, 7:00 AM to 4:00 PM, with occasional overtime and weekend shifts as needed.
All job offers are contingent upon successful completion of a background check and drug screening. Coastal Logistics Group is an Equal Opportunity Employer (EEO). We celebrate diversity and are committed to creating an inclusive environment for all employees.