What are the responsibilities and job description for the Host/Hostess position at Coastal Roots Hospitality?
Tarpy's
Monterey, CA 93940
Job Summary:
We are seeking a highly motivated and customer-focused individual to fill the position of Restaurant Hostess in our busy establishment. The successful candidate will be responsible for greeting guests, escorting them to their tables, and ensuring that their dining experience is exceptional.
Responsibilities:
- Welcome guests with a friendly and professional demeanor.
- Escort guests to their assigned tables and ensure that they are comfortable.
- Take reservations, manage the waiting list, and provide estimated wait times.
- Communicate with servers, bussers, and kitchen staff to ensure that tables are cleared and cleaned promptly.
- Maintain a clean and organized host stand and lobby area.
- Answer phone calls, respond to guest inquiries, and provide accurate information about menu items, specials, and promotions.
- Monitor the dining room to ensure that all guests are receiving timely and efficient service.
- Assist with seating large groups and special events.
- Handle guest complaints and resolve issues in a timely and professional manner.
- Perform other duties as assigned by the management team.
Requirements:
- High school diploma or equivalent.
- Previous experience as a hostess or in a customer service-related role is preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Must be able to stand and walk for extended periods of time and lift up to 25 pounds.
- Proficient in basic computer skills.
If you are a customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity to join our team as a Restaurant Hostess
Job Type: Part-time
Pay: $20.00 - $40.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Physical setting:
- Bar
- Casual dining restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekend availability
Work Location: In person
Salary : $20 - $40