What are the responsibilities and job description for the Support Center Supervisor – (Warehouse/Store Replenishment Leader) position at Coca-Cola Consolidated, Inc.?
The Retail Warehouse Supervisor is responsible for performing general warehousing duties in support of the retail store. The Retail Warehouse Supervisor is also responsible for the stock replenishment of the retail store. These duties include loading, unloading, order fulfillment, verifying/documenting receipts and shipments, inspecting orders, stocking, store replenishment, forklift operation, operating delivery trucks, inventory control and reconciliation, and facility GMP.
Summary:
Individuals in this position must work cooperatively with other Associates and multiple groups and organizations. The individual must be self-motivated and have the ability to work effectively with little supervision. The individual must also follow all company policies, procedures and safety standards. The Retail Warehouse Supervisor is responsible for day-to-day execution of basic Las Vegas operations. This position is 1st shift 7 am – 4 pm (days and times could vary based needs of the business). The ideal candidate must be available to work any day during the week including weekends and holidays.
Essential Duties and Responsibilities:
Adheres to all company policies, procedures and safety standards.
Familiarity with basic warehousing operations.
Accurately process paperwork.
Maintain warehouse organization
Participate in the receiving process
Participate in the shipping process
Participate in the order fulfillment process
Participate in the drop ship process
Conduct daily cycle counting
Participate in warehouse GMP
Accurately follow the MOS process
Accurately follow the RTV process
Participate in process improvement
Safely follow the pick-up and delivery process & truck operation
Operator must have a valid Nevada Driver's License.
Operator must pass DMV background check annually.
Operator must comply and adhere to The Coca-Cola Company vehicle policy.
Maintain data integrity on microlevel
Participate in the material ticketing process
Communicate shortages/out-of-stocks to planners and retail operation
Accurately utilize the WinRetail operation system.
Utilize The Island Pacific system for store replenishment and restocking efforts.
Leverage a zone restocking method for The Coca-Cola Store Las Vegas
Must be available to work seven days per week
Must be available to workdays and evenings.
Supports and participates in all areas demonstrating good company stewardship.
Oversee Merchandise Processing and Prep work for sales floor
Works productively with little supervision
Performs additional duties as assigned by management.
Operate company computers and appropriate software.
The Warehouse Supervisor is responsible for the day-day operation when the Support Center Manager is unavailable.
Key Holder Responsible for investigation of picking and receiving errors.
Provide direction and coach others in processes/procedures for Support Center operations.
Provide Support and Communication/Interaction to Retail Store at The World of Coca-Cola (retail material, supplies, etc.), Retail Store in Las Vegas, Atlanta Syrup Branch (BIB), Visual Group (store re-sets, visual items, hangers) Magic Memories (photographers) Other store locations
Piedmont National (supplies), Events (use of truck to move material for events) Buyers (manage RTV, and local destructions and samples)
Move additional material as needed
BBP/ACW (concentrate availability for syrup production) & World of Coca-Cola Facilities
Education and/or Experience:
High School Diploma or equivalent
Experience leading a team in a retail warehouse environment, 3+ years preferred
Experience with back of house retail operations, 3+ years preferred
Knowledge Skills and Abilities:
Ability to effectively interact and communicate with others within R&A, and all other support staffs and business contacts.
Must have the ability for heavy repetitive lifting up to 50 lbs.
Must have a valid Nevada Driver's License and pass a DMV background check
Ability to operate PC or main computers and utilize business related programs for inventory control and receiving and have basic understanding of Word and Excel.
Must be familiar with and capable of operating warehouse and delivery equipment.
Ability to operate in a warehouse environment including extremes of heat, cold and height.
Understand basic warehouse operations and functions.
Awareness of KO safety policies and procedures; includes the ability to identify and report safety hazards, safe operation of Company vehicles, proper PPE, and safe operation of industrial equipment.
Ability to change or adapt work practices, priorities or procedures, or to reschedule activities in response to changing conditions or multiple work demands.
Ability to work well with individuals in other groups, cooperate with others, offer help when needed, and foster a team climate where members are committed to a common goal.
Ability to work independently and make decisions regarding day to day operations.
Ability to provide operational direction and communicate work prioritization to other associates.
Manage efficient movement of trucks for pick-ups and deliveries in the absence of the Support Center Manager
Manage process of daily store replenishment including picking, system transfer, and delivery
Provide suggestions and feedback associated with process improvement.
Equipment/Tools Utilized:
Forklift stand-up
Manuel transmission delivery truck
Automatic transmission delivery truck
Island Pacific operating system
RF scanners
Ticket blasters
PC operation including Word, Excel, Outlook, etc.
Telephone, Copier/Fax/Printers
Electric pallet jack
Manuel pallet jack
Equipment for blocking and bracing material during transport
Ladders
Time clock
Dock leveler hand truck, flat-bed cart
Tape gun, glue gun, box cutter, shrink-wrap machine.
Physical Demands:
Frequently required to stoop, stand, walk, climb, reach, push, pull, grasp, lift and use repetitive motions. Frequent lifting of materials/merchandise or equipment, some of which may be heavy (up to 50 lbs) or awkward.
Periodical exposure to heat, cold, and rain
Additional Requirements:
Must be able to successfully pass credit, drug screen, and criminal background check.
Pay Range:
$57,800 – $69,400
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.