What are the responsibilities and job description for the FOH Manager position at Coco Thai Cuisine?
Restaurant Manager Duties and Responsibilities
- Recruit, train, supervise, and develop restaurant staff, including hosts, servers, cooks, bartenders, and dishwashers
- Create employee schedules to ensure adequate staffing of the restaurant at all times
- Handle paperwork and other administrative duties
- Maintain stock levels and order supplies when necessary
- Manage the budget and keep relevant statistical and financial records
- Plan new restaurant menus
- Ensure that the restaurant complies with all necessary hygiene, health and safety, and licensing requirements and guidelines
- Promote and market the business, while consistently assessing profitability and identifying areas for improvement
- Address customer inquiries and complaints
- Handle complaints, conflicts, questions, and suggestions from restaurant employees
Restaurant Manager Requirements and Qualifications
- Strong communicator with excellent interpersonal skills
- Customer service-oriented attitude
- Ability to work independently, as well as lead, manage, and motivate a team
- Willingness to work in a fast-paced environment and stay cool under pressure
- Analytical skills and a solid understanding of business management practices and strategies
- Keen problem solver eager to tackle challenges in an organized and strategic manner
- Minimum of a high school diploma or equivalent is required. An Associate’s or Bachelor’s degree is preferred
- 5 years of experience working in a restaurant environment
- Candidates with prior experience as a manager are preferred
- Proven track record of providing excellent customer service
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Employee discount
Physical Setting:
- Casual dining restaurant
Schedule:
- Day shift
- Every weekend
- Holidays
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location