What are the responsibilities and job description for the Outreach Engagement Specialist position at CODAC Health, Recovery & Wellness, Inc.?
Summary
Job Description
Outreach Engagement Worker is responsible for engaging individuals who have been identified by hospitals, emergency personnel, families, faith community and other social service agencies as having a substance use disorder, specifically those with Opioid Use Disorder (OUD), into treatment services. These services are provided as part of MATs 24/7 programming. Work hours may include shifts outside of regular hours on weekends, evenings or overnights to meet program needs.
Essential Duties And Responsibilities
Why Choose CODAC!
Whether it’s providing direct member care or offering professional, technical, clerical or other expertise and support, staff at CODAC are integral to the wellbeing of our members and to the success of our organization.
CODAC offers a culturally diverse, customer-service oriented workplace that you can be proud of. You can have a rewarding professional career and an excellent quality of life working at CODAC.
At CODAC, we focus on the needs of people - the people we serve and the people who serve with us. That’s why we’re proud to offer an impressive array of benefit options to meet the needs of your unique lifestyle.
Why Choose CODAC! Whether it’s providing direct member care or offering professional, technical, clerical or other expertise and support, staff at CODAC are integral to the wellbeing of our members and to the success of our organization. CODAC offers a culturally diverse, customer-service oriented workplace that you can be proud of. You can have a rewarding professional career and an excellent quality of life working at CODAC. At CODAC, we focus on the needs of people - the people we serve and the people who serve with us. That’s why we’re proud to offer an impressive array of benefit options to meet the needs of your unique lifestyle.
Job Description
Outreach Engagement Worker is responsible for engaging individuals who have been identified by hospitals, emergency personnel, families, faith community and other social service agencies as having a substance use disorder, specifically those with Opioid Use Disorder (OUD), into treatment services. These services are provided as part of MATs 24/7 programming. Work hours may include shifts outside of regular hours on weekends, evenings or overnights to meet program needs.
Essential Duties And Responsibilities
- Perform outreach at homeless camps, shelters, emergency departments, detox centers, and other locations, with priority given to pregnant and parenting women, IV drug users, homeless individuals and those involved with the criminal justice system. These services are provided pre-enrollment to MAT.
- Build and maintain professional relationships with local service organizations, hospitals, police, jails, courts etc.
- Provide individuals with appropriate referrals to community programs and services.
- Provide follow up on all referrals to assess outcomes and additional services as required.
- Conduct initial screening of individuals for eligibility for MAT services and makes appropriate referrals.
- Coordinates intake and enrollment with the appropriate CODAC staff by supporting individual until enrollment is completed.
- Performs integrated healthcare assessments.
- Assess and addresses barriers to treatment engagement.
- Track and maintain written records of community contacts and outreach for potential enrollments.
- Inform and educate members regarding the meaning and implications of test results and prescribed interventions, as per clinic protocol.
- Consults and cooperates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining treatment goals.
- Provide support and/or assistance to other departments to ensure service engagement for MAT.
- Assists in wellness and reengagement outreach via telephone, home visits, jail visits, and other viable means.
- Transports prospective members to site for intake and to local service organizations, as appropriate.
- Provides crisis intervention and de-escalation of members, as needed.
- Attends all staff meetings and scheduled trainings.
- Performs other related duties in accordance with agency growth and changes.
- Masters or Bachelors degree in a healthcare field and no related experience OR;
- Masters or Bachelors degree in a non-healthcare related field and 1 year relevant related experience OR;
- Associates degree in a healthcare field and 1 year related experience OR;
- Associates degree in a non-healthcare field and 2 years related experience OR;
- High School diploma or General Education Equivalent and 4 years related experience.
- Is an Arizona Licensed Registered Nurse OR;
- Is an Arizona Licensed Physicians Assistant who is not working as a medical practitioner;
- Two (2) years working with Medication Assisted Treatment (MAT).
- One (1) year of experience working with individuals with substance use disorders.
- Emergency Medical Technician (EMT)
- Commission Certified Care Manager (CCCM), a plus.
- Certified Family Support Partner, a plus
- Certified Peer Support Specialist, a plus
- Valid Arizona Drivers license, proof of current insurance and willingness to use personal vehicle. Drivers license is an essential requirement for performing duties for this position.
- Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
Why Choose CODAC!
Whether it’s providing direct member care or offering professional, technical, clerical or other expertise and support, staff at CODAC are integral to the wellbeing of our members and to the success of our organization.
CODAC offers a culturally diverse, customer-service oriented workplace that you can be proud of. You can have a rewarding professional career and an excellent quality of life working at CODAC.
At CODAC, we focus on the needs of people - the people we serve and the people who serve with us. That’s why we’re proud to offer an impressive array of benefit options to meet the needs of your unique lifestyle.
Why Choose CODAC! Whether it’s providing direct member care or offering professional, technical, clerical or other expertise and support, staff at CODAC are integral to the wellbeing of our members and to the success of our organization. CODAC offers a culturally diverse, customer-service oriented workplace that you can be proud of. You can have a rewarding professional career and an excellent quality of life working at CODAC. At CODAC, we focus on the needs of people - the people we serve and the people who serve with us. That’s why we’re proud to offer an impressive array of benefit options to meet the needs of your unique lifestyle.