Human Resource Benefit Coordinator

Description

SUMMARY:

The Coeur d’Alene Casino Resort Hotel Benefits Coordinator is responsible for overseeing and administering various team member benefits, including medical, dental, vision, retirement savings, short term disability, life insurance, and various forms of leave. The roles requires a high degree of confidentiality, advanced computer and administrative skills, and a high level of detail orientation.  The Benefits Coordinator must have the ability to manage and organize complex information. The Benefits Coordinator will be responsible for educating team members on the various benefit plans, presenting to large groups and overall administration of all benefit plans.

RESPONSIBILITIES:

• Utilize the human resource information system to administer benefits enrollment/maintenance for all benefit programs and process leaves of absence.
• Review and audit bills from benefits providers for approval and payment.
• Serve as contact person for questions and resolution of issues from team members regarding benefits enrollment, benefit coverage and claims.
• Work with benefit providers and other Tribal human resource departments to address questions and resolve issues.  
• Prepare timely and accurate benefits communications and information for team members.
• Assists with the Disability and Leave process, works directly with vendors to ensure that the information is accurate and timely.
• Maintain confidentiality of all personnel files, records, etc.
• Provide backup to the Human Resource Information Systems Coordinator in matters of team member information data entry into HRIS.
• Review current processes and practices in the management of benefit programs to provide and implement recommendations for efficiency.   
• Helps facilitate employee benefit meetings and new hire benefit orientations.
• Provide general human resource support to department managers and team members.
• Be active member of the Coeur d’Alene Tribe Insurance Committee, and update HR staff and of any upcoming changes to the plan.
• In partnership with the HR Director/Manager, investigate and process worker’s compensation claims.
• Responsible for maintaining OSHA requirements and posting annually.
• Implement programs, practices and procedures to reduce the frequency and severity of workplace illnesses.
• Create reports that can be analyzed to ensure compliance and correct reporting of benefits.
• Other projects and duties as assigned. 

Qualifications

Minimum Qualifications:

• Must be at least 21 years of age and have a high school diploma (or equivalent).
• Must possess and associates degree in human resources, office management or accounting with a minimum of at least two years’ experience in Benefits Coordination and Administration  – OR – willing to consider a combination of education and experience that demonstrate the ability to perform in the position successfully.
• Must be proficient in Microsoft Office suite.
• Must have demonstrated experience with HRIS systems.
• Previous customer service experience required.

Knowledge, Skills and Abilities Required:

• Must work well in a team environment.
• Must be able to multitask efficiently and effectively. 
• Must have strong presentation skills.
• Must have excellent organization skills.
• Basic problem solving skills required.
• Must be able to follow both general and detailed directions precisely. 
• Must be familiar with COBRA, HIPPA, FMLA, Life, Long Term Disability, Leaves of Absence, Supplemental Benefits, ERISA and related state and federal regulations.
• Must have a positive attitude, excellent communication skills, and the ability to promote positive customer service. 
• Professional conduct including good attendance record and ability to maintain professionalism at all times.
• Ability to maintain absolute confidentiality a must.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is classified as a light strength position.  A person working in this position will exert up 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those of sedentary work. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee must occasionally stand for prolonged periods. Specific vision abilities required by this job include ability to adjust focus.  Will be required to work on a computer for extended amounts of time.

The work environment is mostly an office setting, with exposure to the gaming floor and smoke.  The Benefits Coordinator will be required to stand for prolong periods of time while conducting trainings, and be required to speak in a group setting.  The noise level is moderate, wish occasional loud settings. 

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

The Coeur d'Alene Casino Resort Hotel practices Indian Preference and gives preference to Coeur d'Alene Tribal Members, Spouses and/or children of CDA Tribal Members, and Other Enrolled members of Federally Recognized Tribes and then all other applicants.