What are the responsibilities and job description for the Customer Service position at Cohen furniture?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at US furniture. This role is essential in providing exceptional support to our customers and ensuring their needs are met promptly and efficiently. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle various tasks . Multilingual candidates are highly encouraged to apply as we value diversity in our customer interactions.
Duties
- Provide outstanding customer support through various channels including phone, email, and chat.
- Assist clients with inquiries, issues, and product information while maintaining a high level of professionalism.
- Conduct outbound calling to follow up on customer inquiries and gather feedback.
- Process data entry accurately and efficiently into our systems.
Job Types: Full-time, Part-time
Benefits:
- Flexible schedule
- Paid time off
Shift:
- Evening shift
- Morning shift
Work Location: In person
