Program Administrator

SUMMARY: The Program Administrator is responsible for assisting the College Success Foundation (CSF) Director in performing critical regional functions related to data collection and analysis, system administration, event planning, project and program coordination and delivery, and high-level administrative support.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Provide a wide range of administrative support for regional location(s) to include, but not limited to the preparations of business correspondence, invoices, process expenses, scheduling and travel arrangements and reception duties.
• Co-facilitate meetings and presentations as assigned.
• Provide administrative and logistical support for conferences, workshops and other student or partner events.
• Responsible for ensuring invoices and expense reports are properly coded and paid in a timely fashion.
• Keeps Director(s) promptly and fully informed of all problems or unusual matter of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
• May be required to facilitate meetings & conferences at new sites to meet the demands of business.
• Ensure proactive communication with team members in order to quickly resolve student or partner issues.
• Support student or partner events, orientations or workshops as needed.
• Serve as point-of-contact between R & E and IT to develop and implement effective data collection & reporting processes.
• Support administration of systems required to efficiently track, monitor student and partner data.
• Support data collection efforts as needed; manage data quality efforts.
• Provide input to evaluation plan, processes and tools.
• Stay up to date and knowledgeable on systems and processes required to implement Pre College curriculum; assist with documentation of systems and processes.
• Coordinate or support other data-related projects as assigned.
• Communicate system or process changes to CSF staff and AmeriCorps Members.
• Ensure program paperwork and data is reported accurately and timely in accordance with CSF policy.
• Support development of required proposals or reports.
• Performs other administrative duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent organizational, project management and administration skills.
• Ability to multi-task while responding to multiple priorities and work well under pressure.
• Skills in Customer Relationship Management (CRM) systems.
• Outstanding interpersonal, oral and written communications skills.
• Ability to commit to the protection of confidential information.
• Microsoft Office365 (Word, Excel, PowerPoint, SharePoint and Outlook).
• Utilize proactive approaches to problem-solving with decision-making capability.
• Ability to work independently and identify and solve problems, while seeking guidance and assistance as needed.
• Preform as a team player with a collaborative work style, positive attitude and the ability to periodically work a demanding schedule.
• A commitment to diversity and equal opportunity.
• Ability to travel up to 5% of the time. Must have a valid driver's license, insurance and reliable transportation.

QUALIFICATIONS FOR THE POSITION:

• Bachelor's Degree preferred.
• Minimum three years of relevant professional experience including administrative experience preferably in the non-profit sector.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to constantly operate a computer and other office machinery. The ability to communicate information and ideas so others understand. Must be able to exchange accurate information. Frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:
Employees need to use collaborative software in order to communicate with others and attend virtual meetings. Hybrid remote schedule may be available for this position. Employees must reside in the state of Washington or Idaho. Employees must be able to handle the stress that is involved in meeting strenuous and competing deadlines, working in high volume areas, and be flexible and able to interact with employees, students, and/or community partners of all levels. The work environment may be hybrid, remote or may require working from a regional office. This work environment is moderately quiet.

CONDITION OF EMPLOYMENT:

The position may change based upon needs of the program and/or organizational needs and available funding. In compliance with federal and state regulations, College Success Foundation maintains a drug free environment and all successful applicants must pass a drug screen prior to hire. Employees of College Success Foundation and its subsidiaries must be able to successfully work in and promote a multicultural and diverse work environment.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

Salary : $23 - $28