Golf Shop Attendant - Colonial Heritage Club

Set amid the historical backdrop of Williamsburg, Virginia, Colonial Heritage Club offers visitors, locals, and residents the perfect location for award-winning golf, fine dining, and entertainment as well as an unparalleled site for hosting weddings and special events. Featuring the only Arthur Hills signature-designed golf course in Williamsburg, the Colonial Heritage Club is open to Colonial Heritage resident golf members and the public and offers pristine playing conditions on an exceptional layout that winds through rolling hills, streams, and pine forests. The magnificent clubhouse, which emulates the classic British-Colonial style that Williamsburg is renowned for, provides its guests with unsurpassed hospitality and service when dining or entertaining family, friends, and clients. Voted #3 Best Golf Course in Virginia by Golf Channel, and 2022 and 2023 Couples Choice Award-winning Wedding Venue by The Knot Magazine. 

We are looking to add a friendly Golf Shop Attendant to join our team at Colonial Heritage Golf Club! As a Golf Shop Attendant, you will be responsible for the sale of pro shop merchandise, collection of fees, registration of players, and assigning tee times to golfers. If you have customer service experience and a passion for golf then this is the place for you!

Compensation: $12.00 per hour plus tips

Essential Responsibilities: 

• Register members for golf.
• Embraces ECHO Teamwork values
• Writes special orders and sends a copy to suppliers.
• Assists in the preparation and execution of quarterly inventory.
• Book Tee Times and Coordinate with Outside Operations Service.
• Downloads daily sales and maintains a record of monthly sales data.
• Maintains a system for monitoring merchandise for timely markdowns.
• Visually display all merchandise to enhance the profitability of the shop.
• Coordinate with Professional Staff to ensure outstanding member service.
• Practices Lean Management principles as an integral part of the operation.
• Perform other related duties as requested by the PGA Head Golf Professional.
• Clean all merchandise displays as needed to enhance the visual presentation of the shop.
• Searches inventory records to determine if merchandise on hand is in sufficient quantity on basic inventory items.
• Obtains a return authorization and process paperwork for all merchandise that needs to be returned to the vendor.
• Provide the member with quality gift wrapping service and coordinate merchandise deliveries to room at their request.
• Compiles records of items transferred between departments and adjusts inventory management system accordingly.  
• Provide the highest level of service at all times that exceeds our members and member’s expectations.
• Ring in Golfers for daily play.
• Communicate to PGA Head Golf Professional frequently requested items not currently stocked in the store to satisfy all needs of our members.
• Verifies invoices from suppliers with purchase orders and communicates with the suppliers and accounting department to resolve discrepancies.
• Keep shelves fully stocked at all times and communicate merchandise needs to PGA Head Golf Professional to ensure maximum sales.
• Utilize successful retail selling skills to assist members in making an informed decision on a purchase, and ensuring total satisfaction with their purchase.
• Receive merchandise shipments verifying the specifications of the purchase order and communicating any discrepancies to the PGA Head Golf Professional immediately. 
• Responsible for all monies handled during shift including cash, checks, charges, traveler's checks, gift certificates, etc., reporting any overages or shortages immediately to the PGA Head Golf Professional.
• Resolves to receive discrepancies with the supplier and receives merchandise into the inventory management system.  Prepare necessary reports and documentation for the accounting department.
• Other duties as assigned

Additional Information:
Please note this job description is not a comprehensive listing of activities, duties or responsibilities required for this job. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the associate is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About the Company:

Up to Par Management | Taylor Hospitality is a leading club and hospitality management company specializing in golf, country club and hospitality operations. Up to Par Management | Taylor Hospitality is a growth-oriented company providing opportunities for its partner clubs and associates.

Up to Par Management | Taylor Hospitality exists to create success for its clubs and hotels through a philosophy of continuous improvement, operational excellence and flawless execution achieved through a culture of financial discipline, safety, and community and environmental stewardship that develops and delivers innovative solutions for its customers while providing a dynamic and challenging environment for its associates.

Salary : $12 - $0