Project Manager - Palletizer Division

Are you driven, motivated, and want a career? Do you have an interest in joining one of the worlds leading manufacturers of concrete products equipment & palletizing solutions that has set the standard for the past 80 years? Columbia Machine is one of Vancouvers largest employers and we are interested in speaking with you! A family owned business since 1937, Columbia Machine offers a competitive benefits package including medical, dental and vision, paid time off, 401K, tuition reimbursement and so much more. If you are looking for a company that values its employees visit us at http://www.columbiamachine.com/ to view our current positions and for more information.

Summary: Manages sales milestones to ensure that customers are provided palletizing solutions that meet their specific needs.

Essential Duties And Responsibilities

• Manages the after sale process
• Documents the order details such as terms, purchase order, and sales order information into Infor
• Prepares and distributes the order acknowledgement information to impacted departments to update the production schedule
• Processes the Engineering Change Orders based on customer requests and confirms completion prior to assembly
• Provides status updates and communicates changes during the weekly Palletizer Master Schedule meeting and ensure project milestone dates are current in the CRM.
• Observes project status daily on the assembly floor to ensure that project milestones are met
• Manage projects including buyout content and may include some job site supervision
• Prepares sales documentation
• Utilizes knowledge of palletizing and systems related equipment and sales information to develop customer solutions
• Prepares accurate sales orders, supply agreements and assists with quotes using project checklists to ensure quality
• Designs equipment layouts and provides technical advice for system applications; sends drawings to customer for approval
• Services customer accounts
• Serves as the Ultimate Customer Advocate by ensuring that unresolved issues are visible and resolved in a timely manner
• Maintains and expands our relationship with major accounts; may include up to 10% travel to support sales and service efforts at times
• Facilitates the Factory Acceptance Test
• Arranges for delivery of test product from the customer prior to the FAT visit
• Coordinates customer visit schedule and hosts customer representatives for onsite visit
• Explains equipment operability, features, and answers questions during the testing
• Includes vendor interfacing at vendors site when required
• Utilizes CRM to manage customer relationships
• Maintains accurate and up to date customer data and opportunities; actively collects and adds market information to CRM
• Analyzes future applicability of complaint resolution information
• Maintains target margin
• Formally evaluates gross margins prior to sending quote for change orders to customer
• Improves profit margins by leading efforts to standardize equipment designs necessary to minimize engineering hours required to release equipment to manufacturing
• Maximizes the probability of success within each phase of projects (engineering, production, and installation) by quoting existing solutions when possible
• Recommends changes in products & services
• Evaluates project results, customer feedback and competitive developments from the field and communicated research and development opportunities to the Palletizer team
• Collaborates with peers to develop customized solutions based on customer requests
• Supports internal and external customer service
• Understands and documents internal and external customer needs and expectations
• Communicates to appropriate team(s) when an expectation will not be met
• Contributes to continuous improvement effort
• Documents processes and procedures, eliminates non-value added activities, and participates in cross functional CI teams
• Maintains professional and technical knowledge
• Establishes personal networks, participates in professional societies, attends professional workshops and reviews publications
• Contributes to team effort
• Willing to attempt new assignments or fill in for others as needed; accomplishes other duties as assigned
  
  

Constant (over 66%)

None

Frequent (33% - 66%)

Independence of Action

(Work Progress is monitored by supervisor/manager; incumbent follows precedents and procedures and may set priorities and organizes work within general guidelines established by supervisor/manager.)

Decision Making

(Decisions may affect a work unit or area within a department. May contribute to business or operational decisions that affect the department.)

Problem Solving

(Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, and general precedents and practices.)

Occasional (10%-33%)

None

Seldom (1-10%)

Supervisory Responsibilities - None

Non-Essential Duties And Responsibilities

• Other duties as assigned
  
  

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills And/or Abilities

Knowledge-

Software

Intermediate

• Microsoft Office (Word, Excel, PPT, Outlook)
• AutoCAD, HyCAD, Inventor, Pro-E, (Demo 3D a plus)
• CRM (Customer Relationship Management) system
  
  

Skills

Advanced

• Organizational
• Interpersonal Communication
• Problem Solving
  
  

Intermediate

• Analytical
• Project/Process Management
• Clerical/Secretarial
• Computer/Technical
• Written and Oral Communication
  
  

Abilities

• Strong technical aptitude and the ability to deal with abstract and concrete variables with a high attention to detail.
  
  

Education And/or Experience

• *Bachelors Degree preferred
• 2 years of manufacturing and or industry experience desired
• Able to demonstrate mechanical aptitude and application understanding
• Experience with analyzing job results and planning workflow
• Experience with maintaining production schedules, on multiple and simultaneous projects
  
  

Physical Demands (The Physical Demands Described Here Are Representative Of Those That Must Be Met By An Employee To Successfully Perform The Essential Functions Of This Job. Reasonable Accommodations May Be Made To Enable Individuals With Disabilities To Perform The Essential Functions)

Constant (over 66%)

Sitting

Frequent (33%-66%)

None

Occasional (10%-33%)

Hearing, Listening, Talking, Walking

Seldom (1-10%)

Standing, Bending, Stooping, Climbing stairs, Kneeling, Squatting, Crouching, Crawling

Carrying and Lifting up to 10 pounds

Specific vision abilities required for this job include close vision, depth perception, and the ability to adjust focus.

• Never exceeding our company manual lifting policy and corresponding SOPs.
  
  

Work Environment (The Work Environment Characteristics Described Here Are Representative Of Those An Employee Encounters While Performing The Essential Functions Of This Job. Reasonable Accommodations May Be Made To Enable Individuals With Disabilities To Perform The Essential Functions)

Office environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Travel: may include up to 10% travel to support sales and site project management efforts

At a job site this person would be exposed to:

Extreme cold: Temperatures typically below 32 for more than an hour.

Noise: There is sufficient noise to cause you to shout in order to be heard above the noise level.

Hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals.

Oils: There is air or skin exposure to oils or other cutting fluids.

Atmospheric conditions: Conditions that affect the respiratory system, such as fumes, odors, dusts, mists, gases, or poor ventilation.

Required Personal Protection Equipment (PPEs): Safety glasses, hearing protection as required. Other PPE as required by specific operation performed.

Columbia Machine offers a full benefits package including medical, dental, vision, prescription drug, life insurance, flexible spending accounts, short and long term disability, 401(k), incentive compensation, paid holidays, paid time off, and tuition reimbursement. Equal Opportunity Employer - Women and Minorities are encouraged to apply. Columbia does participate in E-Verify. To apply for this exciting career opportunity today, please apply online at www.columbiamachine.com