Sr. Manager, Program Management

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).
Job Summary
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.
Job Description
Team Overview
We drive FUTURE of Connectivity, seeking new technologies and products, ranging from Core networking leveraging Ethernet and Broadband to Cloud networking leveraging SDWAN, Cloud security and many more cutting-edge network technologies meeting diverse needs of our customers. We strive for efficiencies thru full lifecycle automation and deliver best network experience.
Core Responsibilities
Produce portfolio-level view of Comcast Data Product Engineering development roadmap to support strategizing, cost/benefit analysis, and decision-making.
Own and launch new strategic initiatives end-to-end. Formulate the top-level strategy, with key metrics, and the business plans to achieve them. Support key functional areas and strategic programs to ensure their success.
Partner with Product and Engineering to drive our agile scrum and sprint team composition and operations. Improve execution and outcomes, leveraging data and analytics to inform decisions and achieve results. Visualize the flow of work within and between teams to clearly understand all bottlenecks and constraints.
Act as the Executive level bridge between IT Solutions, Product and Engineering. Identify and drive opportunities for cross-organization collaboration, like change management: defect management, and bring a problem-solving mindset to stressful situations.
Be a trusted thought partner and advisor to Executives and Leadership
Standing up Comcast Technology teams / operational excellence ? day to day execution
Own and evolve product engineering roadmap. Develop, launch, and lead the necessary operational cadence (a.k.a. rhythm of business) to enable strategy, plan, and metrics achievement.
Develop 3 and 5-year plans; putting in place and adjusting the process along the way to enable trade-off decisions, learning, alignment, and data-driven decision- making.
Connect Comcast Data Product Engineering initiatives to Product and Engineering Operating domains, including but not limited to:
- Job level ladder for Program management roles with competencies
- Facilitating career growth opportunities
- Drive clarity on roles and responsibilities across the organization
Lead the following teams and function as their first line or upline manager.
- Program Management and delivery
- Capacity Planning
Support the below teams or functions as needed.
- Technical Program Management
- Budget and Vendor Management
- Engineering Support
- Infrastructure and Security Engineering alignment
- Quality Assurance and continuous quality improvements
About Our Perks & Benefits
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
- Medical & Dental
- 401(k) Savings Plan
- Generous paid time off
- Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
- Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
- Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Learn more at https://jobs.comcast.com/life-at-comcast/benefits (https://jobs.comcast.com/life-at-comcast/benefits)
Reasonable Accommodation:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree, Master's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.