Business Development Manager

Business Development Manager - SoftDoes (Comeback Agency)

Location: Mission, Kansas (Kansas City Metro) - Hybrid/In-Office Preferred

Compensation: $65,000 - $80,000 base performance bonus

Type: Full-time, Founding Team Member

Start Date: Immediate

The Reality Check (Read This First)

This role is hard if you:

• Need clear processes and established playbooks to follow
• Prefer working within defined sales territories with warm leads
• Want a structured onboarding program and sales training
• Need a team around you or extensive management support
• Expect enterprise sales tools and mature CRM systems

This role is excellent if you:

• Get energized by building something from nothing
• Thrive on figuring things out as you go
• Can translate technical concepts for non-technical buyers
• Want ownership over the entire sales process and strategy
• Are comfortable being the first US-based sales hire

We're a two-person US office right now (CEO Solutions Architect). You'll be the third. If you need structure, polish, and an established sales playbook, we're not there yet.

Who We Are

SoftDoes is the enterprise software development wing of Comeback Agency, based in Mission, Kansas. We build custom software, web applications, mobile apps, AI integrations, and dashboards for clients across healthcare, real estate, fintech, and enterprise sectors.

Our numbers:

• $1M revenue in 2025
• 23 clients closed in Q3 2025 alone
• 15 person development team (overseas)
• 2-person US team (expanding to 5-6 in 2026)

The problem we're solving: We're generating $1M in revenue, but 70-80% comes through one channel (Upwork). If that platform changes its algorithm tomorrow, we're in trouble. We need to diversify our client acquisition, strengthen our sales process, and build a sustainable pipeline independent of any single platform.

We're profitable, we're growing, and we need someone who can help us scale intelligently.

What You'll Actually Do

Month 1: Learn the Business

• Shadow our current discovery calls and client consultations
• Understand our service offerings, pricing models, and delivery capabilities
• Meet the offshore development team and project managers
• Learn our current sales process (it exists, but it's informal)
• Identify gaps in our current approach and quick wins

Months 2-3: Build Your Sales Engine

• Take over qualification and discovery calls for inbound leads
• Develop your own outreach strategy for target accounts
• Create sales collateral (pitch decks, one-pagers, case studies)
• Build and refine our CRM/pipeline management system
• Work with Marketing Manager to align on lead quality and messaging

Months 4-6: Own Revenue Growth

• Manage full sales cycle from discovery to contract signature
• Develop account-based sales strategies for enterprise targets
• Build referral programs and partnership channels
• Create pricing frameworks for different service tiers
• Train future sales hires on the system you've built

Long-term (Year 1 ):

• Build and lead a sales team as we scale
• Establish strategic partnerships with complementary vendors
• Develop vertical-specific sales strategies (healthcare, fintech, etc.)
• Create predictable revenue forecasting and pipeline management

What Success Looks Like

90 Days:

• Closed 3-5 new clients outside of Upwork ($50K combined contract value)
• Built repeatable sales process documentation
• Created core sales collateral and qualification framework
• Established baseline metrics for pipeline health

6 Months:

• Consistent $75K-$100K monthly new contract bookings
• 50% of new revenue from non-Upwork channels
• Built referral engine generating 2-3 qualified leads monthly
• Developed vertical-specific sales approach for 1-2 target industries

12 Months:

• Leading a 2-3 person sales team
• Predictable $150K monthly new bookings
• Multiple revenue channels (referrals, partnerships, direct outreach, inbound)
• Established sales playbook ready to scale

What We're Looking For

Must-Haves:

• 5 years B2B sales experience (preferably in software, technology services, or consulting)
• Proven track record closing $25K-$150K deals
• Technical fluency - you can discuss APIs, databases, cloud infrastructure, AI/ML at a high level
• Experience selling services (not just products) - you understand scoping and custom solutions
• Comfortable with full-cycle sales (prospecting → discovery → proposal → close)
• Strong communication skills - you can simplify complex technical concepts
• Self-directed and resourceful - you don't need hand-holding

Nice-to-Haves:

• Experience in early-stage companies or startups
• Background in software development, product management, or technical consulting
• Existing network in Kansas City business community
• Experience building sales processes from scratch
• Familiarity with AI/ML services and integration work
• Previous founder or business owner experience

Deal-Breakers:

• Need warm leads only - you'll do outbound prospecting
• Require extensive sales training and enablement
• Can't translate technical requirements to business value
• Need large existing team or corporate resources
• Uncomfortable with ambiguity and rapid change

Our Current Sales Reality

How we get clients now:

• 70-80% from Upwork (project marketplace platform)
• 10-15% from referrals (past client recommendations)
• 5-10% from inbound (website, LinkedIn, word of mouth)

Our typical deal:

• Contract size: $5K - $150K (average $15K-$25K)
• Sales cycle: 1-4 weeks from discovery to signed contract
• Decision maker: Founders, CTOs, Product Managers, Business Owners
• Industries: Healthcare tech, real estate platforms, fintech apps, enterprise automation

What you'll inherit:

• Strong technical delivery team (we actually build what we promise)
• Portfolio of successful projects across multiple industries
• High client satisfaction (testimonials on website are real)
• CEO and Solutions Architect who can support technical scoping
• Marketing Manager (hired Q1 2026) building brand awareness

What you'll need to build:

• Outbound prospecting strategy and target account list
• Sales collateral and pitch materials
• Referral program and partnership pipeline
• CRM system and pipeline management discipline
• Sales process documentation and training materials

Compensation & Benefits

Base Salary: $65,000 - $80,000 (based on experience and track record)

Performance Bonus: Quarterly performance-based bonus structure

• Tied to new contract bookings, revenue targets, and pipeline health
• Clear KPIs established in first 30 days
• Bonus accelerators for exceeding targets
• Competitive structure designed to reward high performers

Commission Structure (under development):

• Additional commission on new contracts above quarterly targets
• Details to be finalized with successful candidate
• Designed to reward both volume and deal quality

Benefits:

• Medical, dental, vision through Workforce
• Flexible hybrid schedule (in-office 3-4 days/week preferred)
• Professional development budget
• Latest tools and technology you need to succeed

No equity available at this time, but high potential for upward mobility as we scale (VP Sales, Chief Revenue Officer roles will open as we grow).

The Interview Process

Round 1: Solutions Architect (30-45 min phone/video)

• Your sales background and track record
• How you'd approach building our sales engine
• Technical fluency check
• Compensation expectations and logistics

Round 2: CEO (45-60 min in-office)

• Strategic thinking and business acumen
• Cultural fit and working style
• Deep dive on specific scenarios and challenges
• Compensation negotiation and offer discussion

Timeline: We're moving fast. Interview to offer within 1-2 weeks for the right candidate.

SoftDoes | Comeback Agency

5800 Fox Ridge Drive, Mission, Kansas 66202

• SoftDoes is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
• Your earliest available start date