Network Administrator – Law Enforcement Agency

•                 Plans, directs and oversees the day-to-day operations and network infrastructure staff for the Client’s Information Technology division.

•                 Directs the overall Client’s information technology activities to include network administration, technology infrastructure, and network security systems.

•                 Manages Client’s information technology staff including interviewing, selecting, making promotion recommendations, coaching, mentoring, training, evaluating, approving leave, drafting performance improvement plans, discipline, and establishing work priorities.

•                 Project management of complex, technical projects including developing and managing formal project plans, assigning tasks and dates, ensuring milestones are met.

•                 Develops, manages, monitors, reviews, documents, and reports on project plans, issues, and progress.

•                 Manages the activities required for implementation of strategic plans as they relate to network technology infrastructure and security systems.

•                 Oversees the development and implementation of Client’s information technology policies and procedures, including those for network architecture, security, disaster recovery, incident response, standards, and service provision.

•                 Provides input into the Client’s information technology proposed budget and multi­year operating and capital funding requirements for network and technology infrastructure systems to the IT Director; continually monitors and reports to the IT Director the status of information technology capital and operating expense funding and expenditures in the adopted budget as well as the status of any long-range technology-related capital improvement program (CIP) items.

•                 Formulates and implements long and short-range goals and objectives for the network infrastructure systems and technologies utilized by the Client.

•                 Reviews and analyzes the division for operational effectiveness; reports to the IT Director on any/all information technology plans, progress, issues, and recommendations.

•                 Ensures network infrastructure is in full compliance with FBI, FDLE, CALEA, and other applicable security policies in regard to access, transmission, and storage of criminal justice and other protected information; participates and responds to applicable internal and external audits.

•                 Directs feasibility studies for proposed automated information systems, including the research and evaluation of alternatives for the enhancement or re-engineering of existing systems.

•                 Oversees hardware and software contract administration, including negotiation of contract provisions, reviewing contracts and MOU's, to ensure they meet or exceed CJIS, VSO GO's, and industry best practices for security. Interface with legal and purchasing departments. Manage contracts and vendors to ensure maximum returns and benefits to the agency.

•                 Oversees and directs the design, management, and monitoring of the Client’s technology infrastructure systems and network security.

•                 Develops, monitors, analyzes and reports on the division performance benchmarks and measures for operational efficiencies, service quality, and customer satisfaction.

•                 Stays abreast of new technologies, industry trends, the threat landscape, and best practices as it relates to networks and security and makes recommendations to the IT Director.

•                 Leads development, review, testing, and updating of VSO IT disaster recovery and business continuity plans, and incident response plans.

•                 Drafts Statement of Work (SOW) for network penetration testing parameters and metrics.

•                 Develops and submits for review technology standards, policies, and procedures.

•                 Establishes and maintains effective working relationships with chain of command, staff, other governmental agencies, industry representatives, and public and private agencies to exchange and coordinate information.

•                 Serves as division representative on tasks forces, steering committees, regional committees, and ad hoc groups as assigned.

•                 Represents the Client when dealing with vendors for hardware, software, and consulting services when appropriate.

•                 May be assigned to other county locations based upon operational needs.

•                 Must adhere to Federal, State, County, and Local laws and ordinances.

•                 Responds to emergency situations.

•                 Performs other duties as assigned.

Requirements

MINIMUM REQUIREMENTS:

Bachelors' degree from an accredited college or university in Computer Science, Information Systems, Business Administration, Public Administration or related field AND four (4) years of progressively responsible experience in systems, network, applications, support and/or security administration to include two (2) years of supervisory experience managing complex information technology systems and staff. A comparable amount of education, training and experience may be substituted for the minimum requirements.ü  Must be able to become FBI CJIS Level 4 certified within 30 days of hire.

• Must be able to become FBI CJIS Level 4 certified within 30 days of hire.
  
• Must possess and maintain a valid Florida driver's license at the time of hire.
  

NOTE: A pre-employment skills test may be required.

***Selected candidate will be required to undergo an extensive criminal background process. ***

KNOWLEDGE, SKILLS & ABILITIES:

•                 Knowledge of network and security best practices for a geographically dispersed, enterprise level environment.

•                 Knowledge of disaster recovery and incident response planning and best practices.

•                 Knowledge of best practices for implementing a variety of networking and routing protocols including TCP/IP, OSPF, RIP, IGRP, DNS, and DHCP in a secure, geographically dispersed, enterprise level environment.

•                 Knowledge of networking and security concepts, practices, issues, options, and methodologies with cloud-based networks.

•                 Knowledge of local and wide area networking communications mediums for voice, data, and video networks.

•                 Knowledge of computer and communication systems evaluation, selection and implementation practices.

•                 Knowledge of research methodologies and mediums.

•                 Knowledge of County, State and Federal laws, rules and regulations governing activities of the Client’s information technology systems including FBI/FDLE CJIS requirements and be able to implement them effectively.

•                 Knowledge of the operating characteristics, capabilities and limitations of computers, networks, security, communications systems, and related equipment.

•                 Knowledge of the complexities of a full-service Information Technology operation in an enterprise level environment.

•                 Skilled in project management of large, complex, technical projects.

•                 Skilled in management and supervisory practices and procedures including hiring, training, motivating, mentoring, performance improvement, and discipline.

•                 Skilled in creating technical statements of work (SOW), reviewing contracts for technical accuracy and completeness, and vendor management.

•                 Able to perform all the aspects of network administration which include installing, configuring, modifying, maintaining, updating, upgrading, replacing, migrating, patching, optimizing, interfacing, troubleshooting, segmenting, integrating, virtualizing, clustering, protecting, securing, and documenting a variety of network and security infrastructure devices like firewalls, routers, switches, access points, network monitoring systems, cameras systems, and encryption devices that may be wired or wireless.

•                 Ability to determine the root cause of network disruptions, downtime.

•                 Able to plan, organize, coordinate and direct activities of a group of employees with technical and/or specialized skills.

•                 Able to read, understand, analyze, troubleshoot, and determine improvements to network and technical diagrams and documentation.

•                 Able to interact efficiently and effectively with others.

•                 Able to administer and manage multiple technical programs and projects simultaneously.

•                 Ability to write reports, business correspondence, job descriptions, and policies and procedures.

•                 Able to communicate effectively, orally and in writing. Able to articulate technical or complex topics to technical and/or non-technical audiences.

•                 Able to work under stressful conditions.

•                 Must be able to relocate to other county locations based upon operational needs.

•                 Must be able to become a minimum of FBI CJIS Level 4 certification within 14 days of employment.

ADA REQUIREMENTS:

Mental Demands: Ability to read and comprehend complex, technical and professional documents, diagrams, schematics, manuals, and journals, instructions, letters, financial reports, abstracts, memos, reports, budgets, and summaries. Ability to write detailed, complex letters, reports, summaries, agendas, memos and financial reports. Ability to perform general mathematical functions. Ability to analyze data and develop a conclusion. Ability to identify and resolve problems. Ability to speak publicly, extemporaneously and persuasively; conversant in theory and practices of discipline to laymen.

Physical Demands: Sedentary work. Ability to see, talk, and demonstrate finger dexterity. Visual acuity (peripheral vision, depth perception) necessary to operate a motorized vehicle.

Environmental Demands: Inside work.