What are the responsibilities and job description for the Full-Time Night Auditor position at Comfort Suites/1951 West / Rock Garden?
Job Summary
Must be sales-minded, checks guests in and out and makes reservations. Handles posting cash, check and credit card payments. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property
Duties and Responsibilities
Check out and posts payments to guests’ accounts in a timely and proficient manner
Assists with the Hotel continental breakfast
Takes phone reservations, changes and cancelations
Offers assistance to guests needs and requests
Treat each and every guest with the a genuine and positive attitude
Assign arrival rooms in a courteous and efficient manner to all incoming guests
Checks in guests in a timely and proficient manner
Pay special attention to the phone and follows basic rules of courtesy
Receive and pass on information to co-workers during shift change
Close out their shift and balance accordingly
Perform daily duties listed on shift checklist
Perform weekly duties and tasks that are assigned
Must have complete knowledge of policies and procedures to me followed in an emergency situation
Handles all internal control items as hotel policies and procedures dictated
Availability to work 5 shifts from 11p.m to 7a.m
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person