What are the responsibilities and job description for the Hotel Front Desk Agent Full Time position at Comfort Suites Portage?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills and the ability to
Duties
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage front desk operations including check-ins, check-outs, and reservations.
- Perform data entry tasks accurately into our computerized systems.
- Handle customer inquiries and provide information regarding services and facilities.
- Maintain an organized front desk area and ensure all materials are stocked and available
- Collaborate with other departments to ensure seamless guest experiences.
- Address any issues or complaints promptly and professionally to enhance customer satisfaction.
Experience
- Previous experience as a Front Desk Agent or in a similar customer service role is preferred.
- Strong organizational skills with the ability to multitask effectively.
- Excellent communication skills and a friendly demeanor are crucial for this role.
Join us in creating memorable experiences for our clients while contributing to a supportive team environment!
Job Type: Full-time
Pay: $15.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15