Patient Access Flex Representative

Welcome to CommonSpirit Health Mountain Region

CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life ColoradoTM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve.

CommonSpirit Health is one of the nation’s largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way.

Will work at Penrose hospital but will float to St. Francis and St. Francis Interquest

Overview

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. At CommonSpirit Mountain Region, you will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers.

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family, or visitors, answering phones, directs requests for information, answers routine operational questions, data entry, and professional staff assistance. This position will verify patient demographic and financial information required to complete the admission/registration and record this information in the electronic health record system. This position will verify insurance benefits; explain financial requirements to the patient or patient representative and collect the outstanding patient portion prior to or at the point of service. Maintains paperwork flow of the office, while keeping work environment organized. Will serve as a mentor to new associates and assist in new employee orientation. Utilizes scheduling and registration information to verify coverage and authorization for all scheduled procedures. After verification of benefits and authorization, populate price estimate tool to decide patient portion. Makes calls to patients, doctor’s offices, and hospital departments to gather sufficient information to obtain authorization and benefits collection of patient portion. Acts as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies. Provide clerical/office support for the facility including, but not limited to reception, registration, pre registration, phone calls, scheduling, insurance verification, computer data entry, retrieval of medical and demographic information from internal and external sources. Provides the best service possible to all customers/patients. This position will have the ability to flex to and from all Patient Access site locations that are in need and provide support to all Patient Access areas. 80% in person 20% remote

Qualifications

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

• HS Diploma/GED Required
• One year previous Patient scheduling or Patient Access experience, preferred.
• Office experience in a healthcare environment, medical terminology, knowledge of CPT/ICD-9 codes, preferred.
• Ability to multitask and prioritization skils.

Medium Work - exert/lift up to 50 lbs. force occasionally, and/or up to 20 lbs. frequently, and/or up to 10 lbs. constantly

Your Connected Community

We believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. 

Our Total Reward Offerings

We believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs. Designed with your well-being in mind, we offer: 

• Several Medical, Dental, & Vision options.
• Spending Accounts including a Dependent Care FSA that can include an employer contribution
• Retirement account options with a generous employer match
• Tuition Reimbursement
• Student Loan Forgiveness, and so much more!

View more on our benefits HERE.

Pay Range

$18.97 - $31.25 / hour

Salary : $19 - $31