Director People Operations

Founded in 1887 Dignity Health - California Hospital Medical Center is a 318-bed acute care nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center the Los Angeles Center for Womens Health obstetrics and pediatric services and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health one of the nations five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/californiahospital for more information.

Are you a driven and self-motivated HR leader seeking your next opportunity? Do you excel in a results-driven and dynamic environment where your success, collaboration, and adaptability are acknowledged and highly valued? Are you ready to join an organization offering career advancement opportunities throughout your career journey? Do you desire an inclusive environment with a culture of collaboration and belonging? If so, this may be an ideal opportunity for you!

Position Summary:

The Director of People Operations oversees the full range of operational Human Resources activities within Mercy Hospital Merced and Mark Twain Hospital. You will provide operational and strategic leadership to the facilities' human resources and executive leaders. Additionally, you will serve as the HR leader for the facilities, ensuring that all HR functions and activities enable business success. In this flexible and hands-on role, the Director of Human Resources continually refines the role of Human Resources within the facilities as a dynamic and fully integrated operational and strategic leader. Reporting to the market director of HR, you will be a crucial member of and thought partner to Mercy Hospital Merced and Mark Twain Hospital's leadership team and lead a staff of HR professionals.

Principal Duties and Accountabilities:

• Providing advice, recommendations, and coaching to leaders on HR and workforce issues.
• Leading employee engagement activities, advising leaders, ensuring compliance with HR policies, procedures, and practices, and managing day-to-day employee relations.
• Offering direction and support to management with interpreting policies and procedures and collective bargaining agreements.
• Providing education and advice on proper documentation and legal requirements for the performance improvement and termination processes.
• Acting as an advocate for the employee, management, and the facility and encouraging problem resolution through the chain of command.
• Diagnosing and determining the scope of organizational issues, leveraging service area and system HR resources to deliver effective solutions to drive necessary cultural change and outcomes.
• Influencing operational outcomes that improve efficiency and productivity and reduce costs.
• Advising management and ensuring compliance with laws and regulations about human resources.
• Delivering processes and programs that ensure readiness and compliance in a highly regulated healthcare environment.

Functional Competencies:

• Decision-making and critical thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Human Resources Operations: Knowledge of human resources (HR) policies, operational processes, and considerations; ability to implement HR-related tasks, methods, and projects to ensure that day-to-day operations run smoothly.
• HR Legal and Regulatory Environment: Knowledge of federal, state, and local laws and ability to advise on rules and regulations affecting HR practices.
• Human Resources Planning and Development: Knowledge of policies, considerations, and processes of human resources (HR) planning and development; ability to plan and develop an organization's HR operations to increase individual and organizational effectiveness.
• Employee Relations: Knowledge of the rights and obligations in the employee and employer relationship and ability to adhere to legal requirements when handling employee negotiations.
• HR Policies, standards, and procedures: Knowledge of human resource function and ability to uphold the organization's and industry's human resources management standards, procedures, and policies.
• Workforce Analytics: Knowledge of human resources (HR) and workforce issues and trends; ability to analyze workforce data, information, and metrics and apply the results to support business decisions.
• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside the organization. Will serves as the HR leader for the facilities, developing and ensuring all HR functions and activities enable business success. Flexible and hands-on, the Director of Human Resources continually refines the role of Human Resources within the facilities as a dynamic and fully integrated operational and strategic leader.  Reporting to the market director of HR, you will be a crucial member of and thought partner to Mercy Hospital Merced and Mark Twain Hospital's leadership team and lead a staff of HR professionals.

Education: 

• Bachelor's degree or Master's degree, or a combination of education and/or additional job-related experience instead of the degree.

Experience:

• A minimum of five (5) years of progressive leadership experience in Human Resources is required.

Preferred skills and experience:

• HR experience in a healthcare system is helpful.
• PHR or SPHR.
• Working knowledge of federal and state labor and employment laws, FMLA, HIPAA, ADA, COBRA, and Affirmative Action Programs.
• Strong interpersonal and influencing skills, including excellent verbal and written communication skills.
• Success in making compelling presentations to various audiences, including executive leadership.
• Strategic acumen with experience building and maintaining a healthy culture.
• Desire to become involved in community activities and relations.
• Working in a Union environment