What are the responsibilities and job description for the Patient Registration Rep position at CommonSpirit Health?
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Patient Registration Representative - Patient Registration
St. John's Hospital Camarillo
We are seeking a detail-oriented and compassionate Patient Registration Rep to join our healthcare team. The Patient Registration Rep is responsible for accurately and efficiently registering patient for medical services obtaining necessary information and ensuring a positive patient experience. If you are a dedicated and experienced Patient Registration Rep who is committed to providing high-quality patient care we encourage you to apply for this exciting opportunity.
Responsibilities
- Greet patient and visitor and provide excellent customer service.
- Accurately and efficiently register patients for medical services including verifying patient information and insurance coverage.
- Obtain necessary information such as medical history medications allergies and other related information from patients and ensure that all information is entered correctly into the electronic health record
- Assist patient in filling out necessary paperwork
- Collect copays and outstanding balances at the time of service and provide patients with receipts
- Collaborate with other healthcare professionals to ensure patient receive the appropriate care.
Qualifications
- Minimum one (1) year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles
- Applicable education and/or training can be used to balance a lack of experience
- High School diploma GED or equivalent
Preferred Requirements:
- Two (2) years of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles
- Bilingual in Spanish/English
Special Skills:
- Thorough understanding of insurance policies and procedures.
- Working knowledge of medical terminology.
- Able to perform basic mathematics for payment calculation.
- Experience in requesting and processing financial payments.
- Intermediate to advanced computer skills.
- Knowledge of charity care programs as well as the various government and non-government programs preferred.
This position is represented by SEIU UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
