What are the responsibilities and job description for the Front Counter Showroom Sales position at Commonwealth Building Materials, Inc.?
Commonwealth Building Materials has six conveniently located yards across Virginia in Charlottesville, Harrisonburg, Lynchburg, Norfolk, Richmond, and Roanoke. Teaming up with the top brands in the industry, we live by one simple pledge: getting the right products into our customers' hands as quickly and safely as possible. And our network of yards ensures that you are never too far from our shipping footprint.
Most of our employees have worked at Commonwealth Building Materials for over 10 years. We have a number of employees who started their careers in delivery and warehouse positions and later advanced into management. This is a testament to the great culture and work environment that Commonwealth Building Materials provides. We really define our employees as "family" and truly care about the health and welfare of everyone who works for us. Commonwealth Building Materials is a part of the GMS family. GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 200 distribution centers nationwide. For more information about GMS, visit or any one of our subsidiary company websites.
Summary of Position:
The primary function of Front Counter Sales position is responsible for increasing sales, market share and customer satisfaction by working with the customers. This individual will demonstrate product knowledge and arrange product displays to enhance the customer buying experience.
Duties & Responsibilities:
- Taking orders at the sales counter and over the phone
- Building relationships with customers
- Ability to learn company distribution system to enter orders
- Assist in maintaining, organizing, and replenishing merchandise in store
- Assisting with inventory and quoting jobs for customers
- Complete sales orders and tender cash sales
- Develop product knowledge to assist customers with purchases
- Cold-call prospects that are generated by external sources of lead
- Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches
- Overcome objections of prospective customers
- Retrieve orders at the sales counter and over the phone
- Excellent customer service skills and professional attitude
- Complete sales orders and tender cash sales
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
Other Competencies:
- Ability to self-manage, show initiative and be proactive
- Communicate professionally, both verbally and in writing to coworkers and customers
- Successful sales experience
- Purchasing and inventory experience
- Effective team player and leader with strong communication skills
- Experience in and knowledge of construction industry and building materials strongly preferred
Basic Qualifications:
- Bachelor's degree preferred, but not Required
- Minimum 3 years of successful sales experience
- Effective team player and leader with strong communication skills
- Experience in and knowledge of construction industry and building materials
- Ability to self-manage, lead others, and show strong initiative
Physical Demands:
- Must be able to remain in stationary position 50%
- Frequently, will move about inside the office to access files, office machinery, etc.
- Must be able to operate basic office machinery
- Must be able to communicate with team and management and be able to exchange accurate information in these situations.
- Constantly working in office environment
Mental Demands:
- Must be able to problem solve and prioritize tasks
- Must be able to manage stress depending on situations
- Must be able to multitask
- Must be able to receive and analyze information
- Must be able to quickly communicate solutions if problems occur
- Must be able to demonstrate a high degree of sound judgement
Company Benefits:
- Medical, Dental, Vision, Disability & Life Insurance
- 401k
- Paid holidays & vacation days
This job description is subject to change at any time.
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.
Equal Opportunity Employer
The company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. The company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.