What are the responsibilities and job description for the Veterans Services Officer, DMVA position at Commonwealth of PA?
THE POSITION
Are you passionate about building positive relationships and helping veterans and their families? If so, the Department of Military and Veterans Affairs, Division of Reintegration and Outreach, has an opportunity for you! We are searching for a qualified and dedicated Veterans Services Officer to join our team at Fort Indiantown Gap central office. This position gives you the opportunity to assist veterans and increase their benefit opportunities. If you are interested in a rewarding career where you perform much needed work, apply today, and help our veterans to discover the benefits they have earned!
DESCRIPTION OF WORK
This position provides advice, assistance, and guidance to veterans and their beneficiaries through outreach, intake, and counseling services for available benefits, services, and programs for which a veteran may be eligible. Some of the duties associated with this position include preparing applications with veterans to help them apply for benefits, continuing to assist veterans during the filing process, reviewing decisions made by the United States Department of Veterans Affairs to ensure the legal and maximum benefits have been awarded, and assisting veterans in the appeals process when benefits are declined.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment, 37.5-hour work week
- Work hours are 8:15 AM to 4:30 PM, Monday - Friday, with 45-minute lunch.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as a Veterans Services Specialist, DMVA (commonwealth title); or
- Five years of experience in analyzing and determining individuals' eligibility for public benefits or services programs; or
- One year of experience in analyzing and determining individuals' eligibility for public benefits or services programs and a bachelor's degree in human services, business administration, public administration, or a related field; or
- An equivalent combination of experience and training.
Special Requirements:
- All positions in this job are required to possess valid accreditation by the U.S. Department of Veterans Affairs as a veterans service officer or eligibility for accreditation within one year from the date of employment
- This position requires possession of a valid Pennsylvania non-commercial class C driver's license or equivalent that is not currently under suspension.
Additional Requirements:
- You must be able to perform essential job functions.
Preferred Qualifications (not required):
- Willingness to work in Lebanon County.
- Completion of military service in a branch of the United States Armed Forces and separation under honorable conditions.
- Experience with interviewing techniques used to gather information for public assistance programs and their eligibility requirements.
- Experience with veterans' benefits and services programs
Legal Requirements:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
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We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
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We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
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