Administrative Officer 1

THE POSITION

Are you looking for a challenging leadership position that emphasizes precision and customer satisfaction? We are in search of a meticulous and well-organized individual to oversee intricate financial operations, registrations, and customer support. Your duties will range from evaluating applications and reports to supervising employees and guaranteeing exceptional service. This role is perfect for someone who excels in a fast-paced setting and aims to create a significant difference! You will assist the Customer Support Division by managing essential administrative responsibilities vital for customer service and financial management. Do not let this opportunity slip away, apply today!

DESCRIPTION OF WORK

You will be responsible for overseeing adherence to internal controls and regulatory standards in all cash management operations. It is imperative to maintain precise and current records following accounting principles. Moreover, ensuring alignment with the Bureau's customer service standards, values, and expectations, and consistently monitoring to guarantee compliance is maintained. The role involves reviewing and handling intricate transactions, record-keeping, report generation and reconciliation, resolving complex issues, and engaging in escalated customer service duties. Assistance in guiding the Cash Management Supervisor and Accounting Assistant may also be required when necessary.

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 5 days per pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  
  

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or
• Any equivalent combination of experience and training.
  
  

Additional Requirements:

• You must have four years of experience in finance.
• You must have a bachelor's degree in accounting, finance, economics, or a related field or any equivalent combination of experience and training.
• You must have four years of customer service experience.
• You must be able to perform essential job functions.
  
  

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
  
  

Veterans:

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .
  
  

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).
  
  

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.