What are the responsibilities and job description for the 2nd/3rd Shift Telephone Operator/Dispatcher position at Communications Unlimited?
Shifts Available: 2nd/3rd Swing Shift
Must be available for weekends
Qualifications: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking,Type 35wpm, HIPPA Compliant,
Job Duties:
- Obtains information by answering telephone calls, verifying information, call handling per client's procedure.
- Informs callers by explaining procedures; answering questions; providing information
- Maintains client records by updating account information.
- Helps callers in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains security by following procedures
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Contributes to team effort
Please attach Resume or Apply In Person at 3228 Glade Street
Job Type: Full-time
Pay: $10.00 - $18.00 per hour
Benefits:
- Health insurance
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $10 - $18