What are the responsibilities and job description for the WIC Advocate position at Community and Economic Development Assoc?
Do you want a career doing work that changes lives? Do you have a desire to have an impact on your community?
Join CEDA, the Community & Economic Development Association of Cook County, as we serve over 200,000 residents each year!
Title: WIC Advocate
Website: https://www.cedaorg.net/
Compensation: Commensurate with experience
Classification: Full Time; Non-Exempt
Reports to: WIC Supervisor
Location: Assigned to support CEDA WIC Clinics in west region (zip code: 60153, 60453, and 60501). This is a floating position so candidate will work at any of the site in this region.
Schedule: 8:00a – 4:30p; Monday - Friday or Tuesday - Saturday (may rotate week to week but will never exceed 5 days); change of schedule based on program needs and when Saturday clinics are open in region
Purpose: The WIC Advocate is primarily responsible for conducting and documenting WIC intake services, client scheduling and facilitating client communications; conducting community based outreach; instructing how to use EBT card and client shopping list; overseeing all vendor issues; providing basic breastfeeding information, support, and encouragement to pregnant and breastfeeding mothers in the community.
Responsibilities:
- Promotes a welcoming, accommodating, and “baby friendly” environment for all clients seeking WIC services.
- Enters program intake, client information, breastfeeding contacts and referrals into IWIC.
- Conducts all Voter Registration activities.
- Scans all applicable documents into IWIC.
- Verifies participant’s eligibility and reviews program consent with clients.
- Instructs all clients how to use the EBT card, shopping list, and IWIC app.
- Intervenes and resolves all vendor issues including preparing and submitting vendor complaints.
- Obtains and documents client anthropometric measurements utilizing length/height boards, scales, head circumference tapes and non-invasive hemoglobin monitors.
- Manages all client schedules and all client communications to maximize client participation (telephone, voicemail, in person, email, and virtual).
- Ensures all clients are scheduled for and receive required secondary education contacts.
Qualifications:
- High School Diploma or equivalent
- Complete intensive breastfeeding education training during first year of employment. Upon successful completion of Breastfeeding Peer Counselor/Education training, WIC Advocate earns title of BFPC (Breastfeeding Peer Counselor) or BFPE (Breastfeeding Peer Educator) depending on previous breastfeeding experience.
- Verbal fluency in Spanish required for this position (ability to translate to and from English and Spanish)
- Experience in a nonprofit, social service organization, or a Community Based Organization (CBO) is a plus
- Proficient in MS Word, Excel, Outlook, SharePoint, Internet (Edge, Chrome)
- Experience working with various socioeconomic populations is a plus
Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options
CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will provide reasonable accommodations for qualified individuals with disabilities.
***This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.***
