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Mental Health Medical Assistant

Community and Family Resources
Iowa, IA Full Time
POSTED ON 1/6/2025 CLOSED ON 3/6/2025

What are the responsibilities and job description for the Mental Health Medical Assistant position at Community and Family Resources?

Community and Family Resources offers a variety of behavioral health treatment services to serve each client and their unique needs. We are currently seeking a Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) to provide support services to those seeking psychiatric services by assisting psychiatry staff with medical assessments and treatments.

Essential Duties and Responsibilities:

  • Maintains appropriate administrative and clinical records according to the standards outlined in the agency’s policies and procedures.
  • Recognizes early symptoms of physical and mental illness and performs appropriate interventions and/or referrals.
  • Administers medication/phones in prescriptions as ordered by providers.
  • Recognizes and reports the therapeutic actions and side effects of medications and initiates appropriate interventions in emergencies.
  • Provides education and psychosocial/supportive counseling to consumers and their families regarding disease process and treatment options.
  • Reviews and completes disability and prescription assistance forms in collaboration with the consulting psychiatric provider.
  • Provides consultation to therapists regarding medication and consumer co-morbidity questions/issues.
  • Collaborates/coordinates care with other providers/agencies.
  • Cleans and prepares office for patient appointments.
  • Answers telephone calls from patients, pharmacies, laboratories, and insurance carriers.
  • Consults with community agencies and significant others involved with consumers to determine level of functioning and appropriate service interventions as assigned. Attends staff meetings as assigned.

Schedule:

  • Type: Full-time, .75 FTE
  • Hours: 8a-6p, Tuesday, Wednesday, and Thursday

Education and Experience Qualifications:

  • Current/valid Certified Medical Assistant (CMA) certification OR licensure as a practical nurse (LPN) by the State of Iowa is required.
  • Two years of previous experience required, preferably in mental health or substance use related field.
  • Valid Iowa driver’s license and the ability to operate a motor vehicle.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • IPERS retirement benefit
  • Optional 401K
  • Employee Assistance Program
  • Generous PTO (20 days accrued in your first year)
  • 9 paid holidays
  • Paid trainings and CEU opportunities
  • Public Student Loan Forgiveness employer
  • Tuition reimbursement
  • Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!

Application Process:

Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment.

Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable person(s) with disabilities to perform the essential functions.

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