Case Manager

Community Connections LLC

Job Title: Case Manager

Reports to: Case Management Supervisor

Primary Job Function: Under minimal supervision, provides case management along with service and resource coordination in a human services environment.

Duties and Responsibilities:

· Conducts phone intake assessment and in-person appointments. Manages documentation for organizational purposes, as well as management and reporting for state agencies

· Counsel’s clients and/or their families to facilitate achieving service plan goals, developing life skills, and or sustaining financial stability, conducts activities and monitors the service environment in a manner to maximize client success and well-being

· Attends community meetings that pertain to resources specific to waiver services

· Works with community partners to maximize the assistance for clients

· Advocates on behalf of clients and families for services, basic needs, and other related issues

· Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications

· Conduct comprehensive, client-centered social work activities in accordance with best practices

· Stay abreast of community resources and procedures for referring clients to appropriate resources

· Performs other duties and assumes other responsibilities as assigned by the supervisor

Education Requirements

· Bachelor’s degree with major course work in a health or human services field from an accredited college or university

· At least two (2) years of assessment and care planning experience with clients (experience cannot include more than six (6) months of internship)

· Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention

Skills and Abilities

· Ability to communicate effectively with a diverse audience

· Excellent organization, time-management, and problem-solving skills

· Detail oriented

· Must be a team player

Position Requirements

· Must be available to attend and successfully complete agency contract training requirements

· Knowledge of Microsoft Office Suite, Google Workspace, and ability to work in online platforms

· Must be available Monday through Friday 8:00am-5:00pm, excluding holidays and weekends

Environment and Physical Demands

Work is primarily performed in an office setting that is climate controlled (i.e., heated, and air-conditioned). Lighting is adequate through overhead lighting, as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands in both work environments include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax, and computer. Demands also involve protracted concentration.

Core Competencies for all Community Connections Business Partners

· Operational Execution: Keeping errors to a minimum and continually improving

· Collaboration: Working together with one or more people to complete a project or task or develop ideas or processes

· Flexibility and adaptability: Ability and willingness to change to fit different conditions

· Initiative: Does more than is required or expected; does things that no one has requested that will improve or enhance the client or business partner experience

· Interpersonal skills: Ability to work well with other using a range of skills from communication and listening to attitude and deportment

· Leadership: Skills and behaviors that contribute to superior performance

· Organizational skills: Strong aptitude for time management, goal setting and understanding how to meet objectives

· Empathy: A respectful understanding of what others are experiencing

Work Hours

Normal business hours, Monday through Friday from 8:00am-5:00pm.

Job Types: Full-time, Part-time

Pay: $37,787.00 - $38,905.00 per year

Expected hours: 15 – 40 per week

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Anderson, SC 29625

Salary : $37,787 - $38,905