What are the responsibilities and job description for the Family Support Advocate position at Community Connections of Franklin County?
This position is full-time 40 hours, Monday - Friday 8:00am-4:00pm in Saranac Lake School District. Individual is responsible for engaging families of children with serious emotional disturbance receiving services through the Franklin County System of Care project, including providing an intake/assessment to determine unmet needs (social determinants - food, housing, insurance, other support); advocating on behalf of families and encouraging self-advocacy; providing transportation to the local school district to enable family participation in mental health appointments, telehealth meetings, and Parent Advisory Council Meetings; completing daily person-centered progress notes for families you are working with the same day the service is delivered; empowering families you are working with through information and education at a level they can comprehend; following up with families to ensure they were able to connect with providers; devising a plan to remove all barriers to service connection; participation in evaluation and CQI meetings, and participation in annual focus groups for the evaluation to give feedback on the project.
Qualifications:
- High School Diploma, GED, Associates Degree preferred.
- Awareness of culturally relevant services and supports, taking into account racial and ethnic diversity of youth and families served, youth culture, and rural culture
- Reliable and trustworthy, sound decision-making skills
- Strong verbal, writing and organizational skills.
- Strong computer skills (Microsoft word, excel)
- Demonstrated ability to serve families in a professional, welcoming, and efficient manner.
- Flexible schedule to participate in school functions.
- Ability to work closely with school staff to ensure a positive, constructive environment
- Ability to work independently
- Ability to maintain confidentiality regarding families receiving services.
- Knowledge of trauma and its effects on families.
- Reliable transportation including a valid driver’s license, registration, inspection, and insurance.
- Knowledge of primary care, behavioral health, and substance abuse providers in the area.
- Must be able to clear NYS Staff Exclusion List and NYS Justice Background check.
- Must be able to clear NYS Education Background check.
- Must be willing to traveling 25% or more in a week.
CCFC is an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Saranac Lake, NY 12983: Reliably commute or planning to relocate before starting work (Preferred)
Language:
- Bilingual (Preferred)
License/Certification:
- Driver's License (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: One location