Treatment Coordinator

At Community Dental Care (CDC) we believe that everyone deserves high quality, compassionate, and culturally-sensitive oral health care, and that is what we provide our patients. We hire team members who are committed to our mission and want to make a difference in the lives of others. We value our employees and equip them with the tools and training needed to be successful.

Join Our Team!
CDC has a full-time opportunity for a Treatment Coordinator at our St. Paul clinic. This position serves an integral role in the clinic as they help patients understand the cost of recommended treatment and makes appropriate financial arrangements with patients.

Treatment Coordinator Key Responsibilities: 

• Review schedule daily for patients financial obligations
• Verify all patients’ insurance – state and commercial
• Collect payments and/or copays from patients
• Receive overflow calls from scheduling coordinators
• Receive and return calls from patients pertaining to financial quotes for treatment plans
• Schedule patient appointments as needed
• Answer patients questions regarding billing and payment options
• Process application for sliding fee scale and care grants 
• Post payments on patient accounts
• Send out pre-estimates to patients

Flexible Hours:                 

• Monday - Thursday:  8:00am – 5:00pm
• Friday: 8:00am – 2:00pm

Treatment Coordinator Qualifications: 

• High school diploma or equivalent
• 1-2 years of customer service experience, preferably within an office setting
• Bilingual proficiency in Hmong, Karen, Somali or Spanish preferred
• Excellent written and verbal communication skills
• Organized and skilled at multi-tasking in a fast-paced environment
• Experienced within MS Office or other computer software

What We Offer:

• Collaborative, innovative and inclusive team environment
• Internal growth and development opportunities
• Comprehensive medical, dental and life insurance
• Paid time off and holiday pay
• 401k plus company match

About Us: 
At Community Dental Care everything we do is about providing the most caring, culturally respectful, quality dental care to people of all ages and abilities. We provide comprehensive oral health care, preventive education, professional training and advocate for access for all. Our team of 250 employees staff our full service dental clinics in St. Paul, Maplewood, Robbinsdale, Rochester and Buffalo.

At CDC we value our diversity and are stronger because of it. We celebrate the diverse cultural norms and traditions of our staff and patients, and strive to meet their needs in a culturally competent and compassionate manner.

Community Dental Care is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.