What are the responsibilities and job description for the Receptionist position at Community Guidance Center?
Welcomes visitors by greeting them, in person or on the telephone within three rings, answering or referring inquiries, retrieval of messages from the answering machine, scheduling appointments, making consumer appointment reminder calls two days in advance, notifying staff of appointment arrivals, data entry, collecting and maintaining consumer registration and liability information in a timely manner, with the main focus on customer service, and directs visitors by maintaining employee and department directories; giving instructions using emotional intelligence.
Maintains a safe environment for both consumers and employees to include physical, moral, emotional and social responsibility, as well as a clean reception area by complying with Center policies and procedures.
Maintains customer confidence and protects operations by keeping information strictly confidential while utilizing social responsibility.
Maintains continuity among work teams by documenting and openly communicating actions, irregularities, and continuing needs.
Support and facilitate the completion of regular reports, typing, distributing meeting notes, routine correspondence, and EMR to do list.
Maintaining Credible to do list and tickets assigned through the support staff ticketing system, completing tasks in a timely fashion or by assigned due date.
Complete processes in accordance with company policies and procedures.
Contributes to team effort by accomplishing related results as needed by demonstrating social responsibility.
Adhere to seven recognized Sanctuary commitments which includes social responsibility, social learning, non-violence, open communication, democracy, emotional intelligence, growth and change.
Salary.com Estimation for Receptionist in Indiana, PA
$37,775 to $45,482
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