FHARPS Supervisor

Job Title: FHARPS Supervisor                                                  FLSA:  Non-Exempt

Supervisor:  Director of Diversion Services

Compensation: $68,000-$90,000 per year

Here at Community House Mental Health Agency, we strive to provide a supportive family atmosphere in Seattle and King County for people with severe and persistent mental illness.  Each person who walks through our door has a unique story, and we believe that everyone deserves to feel welcomed and valued.

Our Diversion Services program has an outstanding opening for an FHARPS Supervisor.

The FHARPS (Forensic Housing and Recovery through Peer Services) Supervisor works as part of a team to provide housing services to clients within assigned jurisdiction who are Trueblood Class Members to work to identify eligibility for the program and to locate, outreach, and engage those clients into the program. This position supervises diversion case management staff in outpatient settings and ensures program fidelity through quality assurance activities.

At Community House, we value a strong work-life balance and aim to provide the best support for our workers.  As a CHMHA employee, you will have access to a range of unique benefits, such as company-paid medical/dental/vision/disability insurance, a 403B retirement plan with employer match, continuing education credit, a personal unlimited ORCA card, and an employee assistance program with financial, mental, and legal assistance.

Essential Job Duties:

• Provide oversight, training, supervision, and ongoing reviews for all assigned staff
• Coordinate with relevant internal and external departments to coordinate client referrals, ensure timely intake into program, and develop individualized plans
• Develop, implement, and maintain case management services to meet client needs and FHARPS program goals
• Monitor program activity and work to maintain enrollment and appropriate service delivery levels per individual client needs
• Provide regular supervision, direction, and documentation for assigned staff, including individual meetings, group staff meetings, chart reviews, training requirements, performance issues, etc.
• Conduct interviews and hire staff in coordination with HR for open positions
• Complete relevant reporting with outside entities as required by current contracts
• Practice good financial stewardship of agency and contract resources, including how time is being spent, supplies are used, property is being maintained, etc.
• Monitor spending of Petty Cash and other agency money to ensure accountability and appropriate use
• Meet identified key performance indicators and metrics for the position as identified for the program, division, and agency
• Work with department Director to monitor and align financials with expected spending and changes to income or trends
• Coordinate with Human Resources to ensure complete personnel files are maintained per agency, Washington Administrative Code (WAC), and contract requirements
• Formalize and maintain training materials for specific program and requirements
• Maintain productive working relationships with internal department leads to always ensure efficient and seamless coordination of client care and business needs
• Provide immediate crisis intervention and resolution as needed
• Always maintain client and staff confidentiality

The FHARPS Supervisor works with assigned staff to ensure high standards of care are provided within the program, including but not limited to:

• Providing appropriate levels of treatment, skills training, and assistance to clients in managing mental health symptoms, developing skills to manage symptoms, and working on Instrumental Activities of Daily Living (IADLs) per their service plan, such finances, transportation, maintaining or working towards independent living, etc.
• Partnering as a team to deliver current programming and fill vacant position duties
• Working collaboratively with larger outpatient team of providers to support client in actively working towards treatment goals
• Coordinating care, such as scheduling, attending, and/or arranging transportation for appointments and other case management needs
• Maintaining and documenting in client charts and program trackers following agency, county, state, and federal guidelines.
• Providing and receiving input as part of client’s care team on service plan and progress, and collaborating with other providers such as primary care provider, housing staff for entering/maintaining/exiting housing, etc.
• Facilitating regular group and individual activities, encounters, and specialized client events, such as outings and holiday gatherings
• Assisting in admission and discharge planning
• Ensuring medications are coordinated for all clients through trained staff ensuring the seven rights of medication use are followed: right person, right medication, right time, right dose, right route, right reason (including refusal), and right documentation according to agency provided medication training
• Performing other duties as assigned.

Basic Qualifications:

1. Bachelor’s degree in social science or other related field, may consider candidates who have 2 years of relevant experience serving adults with severe and persistent mental illness or diversion services in lieu of degree
2. Apply for Agency Affiliated Counselor credential with Washington Department of Health within 30 days of hire, if not otherwise licensed, and obtain and maintain registration and/or licensure
3. Successfully pass criminal background check before hire date
4. Obtain and maintain valid First Aid/CPR card or certificate within 30 days of hire
5. Hold a valid license for 1 year with clean driving record to use agency vehicles
6. Have legible handwriting and ability to do simple mathematics
7. Able to navigate and comprehend charts in electronic medical record
8. Able to work independently and within a team
9. Able to communicate information and ideas so others will understand. Able to exchange accurate information in these situations.
10. Able to perform duties outlined above within reasonable accommodation

Preferred Qualifications:

1. Master’s degree in social sciences or related field and ability to qualify as a Mental Health Professional (MHP) with Washington Department of Health preferred
2. Previous supervisory experience

Acknowledgment Statement:

I have read this job description and understand what is expected of me in this position. Any requests for reasonable accommodations should be reviewed with my supervisor and HR.

Salary : $68,000 - $90,000