Mentoring Coordinator

Position Summary

We are seeking a Mentoring Match Coordinator/School Based Mentoring Specialist to join our team and make a positive impact on the lives of children in need. This position will connect children facing adversity with positive adult mentors that can help transform their future. This position is responsible for screening, interviewing, training, and matching volunteers with parents & children. This position will also work as a Site Based Mentoring Specialist who will support our site-based School Buddies Program, and be dedicated to positively impacting youth through high quality 1-to-1 mentoring. In this role, your coaching and guidance will support and strengthen mentoring relationships between youth and mentors. This role will help empower and inspire youth to reach their full inherent potential, especially youth who are disproportionately impacted by systemic barriers. The ideal candidate will be organized, able to provide a positive customer experience, able to multi-task and have a passion for improving the lives of young people.

JOB RESPONSIBILITIES:

Essential Functions, Responsibilities and Accountabilities:

• Conduct volunteer enrollments, including: individual orientations, interviews, and completion of any other enrollment processes. Determine if home visit is necessary and complete as indicated.
• Conduct client enrollments including parent/guardian and child interviews, child safety education and enrollment processes. Assess and refer families for alternative or additional services as needed.
• Maintain accurate documentation of all contacts for case files.
• Continually assess the match relationship focusing on child safety, match relationship development, positive youth development and volunteer satisfaction.
• Attend community meetings, staff meetings, and trainings.
• Conduct closure meetings with matches and assess reasons for match closure and re-match potential.
• Occasional evenings and weekends to support program activities and events, as well as meeting with mentors and mentees for program enrollment.
• Consistently perform outstanding customer service to ensure that volunteers, youth, and families the agency serves needs are met.
• Assist in the planning of activities for Mentors and Mentees.
• Maintain contact with match participants in compliance with agency standards.
• Other duties as assigned by the Executive Director.

JOB QUALIFICATIONS:

• Associates degree preferred, plus one year's experience in working with both child and adult populations or equivalent experience. Degree requirement can be substituted with equivalent practical experience.
• Access to reliable automobile, valid driver’s license, auto insurance required.
• Understanding of child development and family dynamics.
• Understanding of issues/barriers that impact children and families from underserved populations.
• Proficiency in Microsoft Word, Excel and Outlook.
• Ability to work independently exercising good judgment, decision-making and problem-solving skills.
• Understanding of confidentiality and ability to maintain strict confidentiality of sensitive information required.
• Available to work evenings and weekends on an occasional basis.
• Excellent oral and written communication skills reflecting solid customer service both in-person and via the telephone.
• Must be ab le to pass a criminal background check and drug test.

WORK ENVIRONMENT:

The environmental conditions described are representative but not all-inclusive of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Routine office environment.
• Frequent independent travel.
• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Experience:

• youth: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $16 - $17