What are the responsibilities and job description for the Recognition Specialist position at Compass One Healthcare?
Morrison Healthcare
Salary: $60,000
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
Job Summary
The Compass One Healthcare Recognition Specialist is an essential member of a 3-person core team that provides Recognition programs and support across all sectors within Compass One Healthcare. While this role primarily supports recognition primarily for Morrison Healthcare, they also play an essential role in maintaining consistent, effective recognition programs across all Compass One Healthcare sectors that are essential to employee engagement and retention.
This role requires great communication skills with a deep commitment to building interpersonal relationships with operators and leadership, a servant leader approach, and an understanding of the mechanics necessary to operate an online recognition platform. Critical responsibilities and activities will include but are not limited to:
Compass One Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass One maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Compass One are offered many fantastic benefits.
Req ID: 1449343
Morrison Healthcare
STACEY MOONEY
[[req_classification]]
Salary: $60,000
Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states. Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services: Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services. Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals. Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.
Job Summary
The Compass One Healthcare Recognition Specialist is an essential member of a 3-person core team that provides Recognition programs and support across all sectors within Compass One Healthcare. While this role primarily supports recognition primarily for Morrison Healthcare, they also play an essential role in maintaining consistent, effective recognition programs across all Compass One Healthcare sectors that are essential to employee engagement and retention.
This role requires great communication skills with a deep commitment to building interpersonal relationships with operators and leadership, a servant leader approach, and an understanding of the mechanics necessary to operate an online recognition platform. Critical responsibilities and activities will include but are not limited to:
- Recognition Promotion, Education, and Support
- Cultivate and maintain relationships with key corporate and operational stakeholders in Morrison and wider C1H Recognition world.
- Attend all recognition team meetings and calls.
- Develop recognition strategies and plans to support corporate goals, enhance brand visibility, and improve engagement and retention.
- Perform training as needed on the GEM Recognition program.
- Participate in creation of formal training for LMS platform as needed.
- GEM Recognition Platform Operation and Maintenance
- Working with the Guusto Recognition team, ensure online GEM Recognition platform functions in a way that makes recognition easy for managers and recipients.
- Understanding the complexities of online platform to maximize usage, train others on usage, and fix identifiable issues.
- Working with recognition budget and Sr. Director to regularly fund GEM Recognition Platform for all Morrison programs.
- Create awards as needed for Corporate Programs stakeholders as needed.
- Monthly Reporting, HRIS Report Preparation
- Assist in preparing monthly reports on GEM Spot Awards, GEM Frontline Usage, and other reports from the GEM online platform as needed.
- Perform Monthly GEM Spot budget uploads and Quarterly GEM Frontline budget uploads to the online platform.
- Monthly GEM Milestone Operations for Morrison
- Oversee production of GEM Milestones to award service anniversaries.
- Ensure creation of letters, certificates, GEM Spot awards for managers to review.
- Oversee mailing of final documents, awards, presentation folders to recipients.
- Annual National and Operational Awards
- As part of the recognition team, coordinates the Morrison processes involved in annual National Awards (June - August), GEM Frontline Awards (June - September), and Operational Awards (October - November).
- Includes nomination process, selection process, notification and awarding processes.
- Determine with leadership who will attend CNOS, and who will be celebrated by operators. Make arrangements with operators.
- Attend CNOS, the Compass Night of Stars, as Sector Champion for Morrison and as part of the Compass One Healthcare delegation.
- Work with team to publish two issues of Annual Awards Magazines to feature winners.
- Bachelor’s degree in communications, human resources, employee experience, or relevant field of study preferred.
- 1-2 years of experience in a corporate or field-related role preferred; Experience working with excel.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office applications (Teams, Excel, Word, PPT, Outlook, etc.)
- Preferred experience using a Project Management Tool (i.e., Smartsheet, Monday.com, etc.)
- Comfortable with using/troubleshooting online fulfillment platforms
- Exceptional ability to remain organized and detail-oriented in a fast-paced environment
- Ability to accurately coordinate multiple complex projects and deadlines
- Self-motivated and well-disciplined
- Positive, can-do attitude
- Strong relationship-building and collaboration skills
- Location: Atlanta, GA
Compass One Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Compass One maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Compass One are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Req ID: 1449343
Morrison Healthcare
STACEY MOONEY
[[req_classification]]
Salary : $60,000
