What are the responsibilities and job description for the Patient Access Specialist position at Complete Care ER?
Position: Patient Access Specialist – (Days & Nights)7a-7p & 7p-7a
Location: San Antonio, Texas - Fossil Creek
Job Type: PRN, Flexible Shifts
Location: San Antonio, Texas - Fossil Creek
Job Type: PRN, Flexible Shifts
Shift Commitment: MUST have the flexibility to work both day and night shifts.
Patient Access Specialist – Join Our Growing Team and Make a Difference!
The Patient Access Specialist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly. We're looking for a passionate Patient Access Specialist to join our state-of-the-art, free standing emergency room.
About us
At Complete Care, we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible.
Why you’ll love working with us:
- Competitive pay
- Comprehensive health benefits (medical, dental, vision)
- 401(k) with Company Match
- Opportunities for career growth and continuing education (tuition reimbursement)
- Generous paid time off and flexible scheduling
- Employee Referral Bonus
- A supportive, collaborative, and positive work culture
What you’ll be doing:
- Greet and assist patients both in-person and over the phone, registration, and inquiries.
- Verify patient insurance and demographic information accurately.
- Provide strong phone and verbal communication skills along with active listening.
- Manage patient flow.
- Collect necessary paperwork and coordinate with various departments for patient care.
- Provide excellent customer service and resolve patient questions or issues.
What we’re looking for:
- 1-2 years of medical insurance verification experience required.
- 2-3 years of customer service experience in the medical field.
- BLS certification through the American Heart Association is required within sixty (60) days from start date.
- High School Diploma or GED required.
- Experience with MS Office, EMR/EPM systems.
- MUST be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs.
Why Work with Us?
At Complete Care, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.
At Complete Care, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference.
Apply Today:
If you are a motivated individual who thrives in a fast-paced environment and is passionate about making a positive impact on patient care, we want to hear from you! Apply online at: www.visitcompletecare.com .
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Patient Access Specialist - Full time Day shift
Baptist Neighborhood Hospital -
San Antonio, TX