Case Manager - Crisis

Description

Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Crisis Case Manager?
Crisis Case Managers work closely with our Crisis Outreach Professionals to support clients who are experiencing a behavioral health crisis. Crisis Case Managers offer supportive counseling to help clients stabilize and then assist clients with connecting to appropriate community services and treatment. Activities generally include gathering initial referral information, meeting with individuals to gather additional information on the presenting issue, reviewing this information with a Crisis Outreach Professional when necessary, and facilitating in-person or telehealth crisis evaluations. In addition to providing face-to-face client care, Crisis Case Managers also act as liaison between Comprehensive Healthcare and other community providers to coordinate services and ensure clients can access the resources they need. To be successful in this role, Case Managers must enjoy variety in their day, possess exceptional communication skills, and be able to quickly build rapport with people of all backgrounds. We currently have three Case Manager positions available with our Acute Care team:

• One position is a community-based role with frequent travel throughout Yakima County to provide outreach and support on-site with individuals who are in crisis. The schedule for this role is Monday-Friday 2pm-11pm.
• The other two positions are based in our Crisis Triage Center in Yakima and will not travel. Instead, they'll provide support, monitoring, and resources to individuals placed in stabilization beds or those who present face-to-face at the facility for assistance. They'll also provide support by phone to callers and relay information to the staff who are responding out in the community. Both of these positions have a schedule of four, 10-hour shifts from 8am-7pm; the assigned days of the week will rotate between two schedules and will include working two weekends per month.

Crisis Case Manager duties may include:

• accompanying Crisis Outreach Professionals on community referral calls to gather information and provide direct supportive counseling
• arranging transportation & other services and following up with clients after crisis contacts as assigned
• responding to requests for crisis outreach and assessing for immediate safety, providing appropriate interventions when indicated
• coordinating services between Comprehensive and community providers
• monitoring symptoms & medication response and encouraging clients to practice illness self-management skills 
• coordinating with clients’ treatment teams to ensure all discharge and/or referral needs are being met
• completing all documentation in a respectful, client-centered manner

Qualifications:

• Bachelor's degree in social work, psychology, or related field
• Must be eligible for registration as Agency Affiliated Counselor
• Must have valid driver's license and vehicle liability insurance

What Comprehensive Healthcare Can Offer You 
Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment 
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program 
• Tuition reimbursement program to support employees pursuing additional education
• Employer-funded student loan repayment assistance

Equal Opportunity Employer

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements. 

Salary : $24 - $30