What are the responsibilities and job description for the Office Coordinator position at Comprehensive Healthcare?
Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.
What are we looking for in an Office Coordinator?
Office Coordinators at Comprehensive are often the first point of contact for clients, service providers, and other visitors to our facilities. As a highly-visible member of a busy and varied healthcare clinic, Office Coordinators need to possess excellent communication skills and the ability to multitask with frequent disruptions. They are the primary customer service representative for the designated team or location and work frequently with clients, staff, other service providers in the community, and the general public. Although the Office Coordinator will be assigned to a primary facility, Office Coordinators are expected to float between both our outpatient clinic and our inpatient units to ensure adequate coverage for the entire campus. Candidates must be flexible and willing to work any shift starting at 7:30AM to 6PM.
Office Coordinator duties may include:
- providing clinic reception and administrative assistance to the assigned team or clinical facility
- scheduling appointments and coordinating clinician schedules
- entering and maintaining accurate client records and other documentation in our electronic health record system
- assisting clients with completing financial assessments and agency documents
- collecting payment at point of service and recording & reconciling receipts
- communicating effectively and professionally with clients, primary care providers, service providers, and staff
- maintaining client confidentiality per HIPAA guidelines
Qualifications:
- High school diploma or GED
- Two years of general office experience, preferably in the healthcare field
- Bilingual English & Spanish helpful but not required
- In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.
What Comprehensive Healthcare Can Offer You
Training and Development
- A variety of career opportunities in a wide range of settings with room for mobility and promotion
- Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
Innovative Program & Services
- A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
- Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
- Joint Commission-accredited organization committed to continuous quality improvement
- Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services
Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.