What are the responsibilities and job description for the Customer Support/Account Rep position at Computing Concepts Inc?
Responsibilities:
Preference for 1 of the following criteria:
- College Degree
- Previous contact center experience
Position Description
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center
Job Types: Full-time, Contract
Pay: $19.17 per hour
Expected hours: 40 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- Hybrid work
Ability to Relocate:
- Columbus, OH 43219: Relocate before starting work (Required)
Work Location: Hybrid remote in Columbus, OH 43219