What are the responsibilities and job description for the Scheduler position at Conduent State Healthcare, LLC?
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Hours: 8:00am – 5:00pm M-F
Hourly Rate - $14/hr
- Perform administrative tasks such as scheduling appointments for LT-PCS home assessments recipients
- Mail LT-PCS eligibility determination decision letters
- Mail POC to provider, fiscal intermediary, and/or registry contractor
- Refer appropriate complaints to Adult Protective Service or Elderly Protective Services according to policy
- Develop and implement management reporting and control mechanisms to measure progress and compliance with internal and DHH performance standards to track pertinent data to ensure effective decision-making and achieve goals within established timeframes
- Check Unisys for Medicaid Eligibility
- Open incoming mail, sort and scan for appropriate distribution
- Prepare outgoing mailings; insert materials in envelopes
- Manage department scanning tasks to ensure departmental workflow and time frame compliance
- Contact LT-PCS recipients to confirm service delivery
- Assist requestors with provider selections
- Contact LT-PCS provider to confirm availability and start date
Educational, Training, and Experience Requirements:
- Minimum of two years experience in social and/or human services, preferably working with the elderly, or mentally challenged and physically disabled persons
- Knowledge of healthcare preferred; Medicaid experience also preferred
Specialized Knowledge and Skills Requirements:
- Strong customer service background
- Extremely detail oriented
- Excellent written and verbal communication, and interpersonal skills
- Ability to adhere to deadlines
- Strong organizational and follow-up capability
- Ability to adapt to continual program and departmental changes
- Proficient in computer applications, i.e., word processing, databases, spreadsheets and email applications, including Excel, Word, and Power Point
Salary : $14
Planner/Scheduler
Cajun Industries -
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