Gate Clerk

Gate Clerks will be responsible for updating the system with detailed information on the condition of trailers, chassis, or containers after inspection. Answer inbound customer calls promptly and professionally, addressing inquiries or concerns as needed. Maintain assigned equipment and ensure that the work area is clean, organized, and adheres to company standards. Follow established safety protocols and quality management procedures to ensure a safe and efficient work environment.

• Strong customer service skills with the ability to communicate effectively and professionally.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment.
• Proficient in computer literacy, including Microsoft Office Suite (Word, Excel, Outlook).
• Willingness to work in an office setting, with some tasks involving extended periods indoors.
• Ability to work independently as well as part of a team to maintain smooth operations.
• Open availability required (all shifts, weekends, and holidays)
• Must pass a pre-employment background verification, physical and drug screening.
• • The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. Use of cannabis is strictly prohibited. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.