Job Title : Serve Director, full time
Organization : Congregations for Kids (CFK)
Location : Charlotte, NC (Hybrid with in-office and on-site requirements)
Reports To : Executive Director
Position Overview :
The Serve Director is responsible for strategically leading CFK’s Serve Pathway, managing all serve / volunteer events, volunteer engagement, the Socialight program and CFK’s prayer team. This role ensures CFK's mission to support children and families in foster care is fulfilled through well-organized, impactful events and a robust volunteer program. The Serve Director will work closely with churches, community partners, and volunteers to create engagement opportunities that align with CFK’s overall mission.
Key Responsibilities :
Volunteer Management
- Develop and implement volunteer recruitment strategies with churches, community partners, and local organizations to maintain a strong pipeline of committed volunteers.
- Oversee the scheduling, onboarding, training, and management of volunteers, ensuring all are well-prepared and understand CFK’s values and expectations.
- Identify and cultivate volunteer leaders by providing tools, training, and responsibilities for them to manage smaller teams or initiatives.
- Implement long-term retention strategies to keep volunteers engaged, connected to CFK’s mission, and feeling valued.
- Manage a comprehensive volunteer database, tracking hours, skills, preferences, and feedback to enhance volunteer experiences.
Serve Event Leadership
Design and manage a yearly calendar of serve events, ensuring alignment with CFK’s mission and goals, and responding to the needs of the foster care system.Oversee all logistics for serve events, including site selection, material procurement, volunteer roles, safety protocols, and contingency planning.Lead volunteer teams for key events such as Something BIG, We See You, Christmas in July, Merry Market, and Socialight Drive-Thru, ensuring efficient execution and strong volunteer support.Partner with CFK’s partners to secure in-kind donations, sponsorships, and volunteer support.Conduct post-event evaluations with staff and volunteers, capturing lessons learned and organizing follow-up communication with participants, donors, and sponsors.Manage the budget for serve events, ensuring all activities are both impactful and cost-effective.Socialight Program Oversight
Lead the development and execution of the Socialight program to ensure frontline social workers receive the recognition, resources, and support they need.Identify opportunities to expand the program’s reach, deepening its impact on social workers and the broader foster care community.Plan and execute regular Socialight appreciation events, ranging from small-scale recognition activities to large, celebratory gatherings.Build relationships with agency leadership to ensure Socialight initiatives meet the needs of social workers and strengthen partnerships between CFK and county agencies.Regularly recruit Socialight team members and prayer partners, while expanding the program’s reach nationally.Track the effectiveness of Socialight by collecting feedback, measuring program participation, and analyzing its impact, using data to inform future improvements.Manage the Socialight program budget, ensuring all activities are both impactful and cost-effective.Prayer Team Oversight
Manage the monthly routines related to the prayer team including hosting a monthly prayer call, sending out monthly prayer communications and on-demand text messages to prayer teamActively engage in prayer team recruitmentPrepare annual prayer team materials with the assistance of the marketing teamOversight and facilitation of annual night of prayer and worshipQualifications :
Bachelor's degree in Nonprofit Management, Social Work, Event Planning, or a related field (or equivalent experience).3 years of experience in volunteer management, event coordination, program management, or nonprofit leadership.Passion for serving children and families in the foster care system.Strong leadership and organizational skills, with experience in team management, volunteer management and / or event planning.Excellent communication and interpersonal skills, able to build relationships with a diverse group of stakeholders.Ability to work in a highly collaborative space, team playerAbility to prioritize and navigate competing tasks while maintaining deadlines and delegating as necessaryStrategic Thinker, experience setting goals and measuring progressEvent planning and execution experienceHighly motivated and a self -starter with positive attitudeExtensive Microsoft office experiencePreferred Skills
Experience working with churches or faith-based organizations.Previous experience in social services or the foster care / child welfare system (personal or professional)Experience with budgeting, fundraising, and securing sponsorships or donations.CFK is a faith fueled nonprofit with statements of faith in which all team and board members believe in. To learn more about CFK and our values, please visit
How to Apply :
Please submit your resume and a cover letter outlining your qualifications and passion for the mission of Congregations for Kids to apply@cfknc.org.
