Automotive Internet Sales Representative

Automotive Internet Sales Representative 

Conicelli Autoplex - Conshohocken, PA

Are you passionate about the automotive industry and skilled in customer communication? We are currently seeking a motivated and customer focused Automotive Internet Sales Representative to join our dynamic team.  Get your foot in the door and advance your career with a family owned and operated business. 

Responsibilities:

1.  Customer Engagement: 

• Handle incoming internet leads and inbound phone calls for prospective customers.
• Interact with customers via phone, email, and other communication channels to understand their automotive needs and preferences. 
• Deliver exceptional customer service by promptly addressing customer needs, scheduling sales appointments, and ensuring a positive experience.

2.  Lead Management: 

• Manage and follow up on leads generated through various online sources and phone calls. 
• Engage with prospects in a manner that encourages them to connect and do business with us. 

3.  Appointment Scheduling: 

• Schedule appointments for sales customers at our dealerships
• Coordinate with internal teams to ensure seamless scheduling and timely follow-ups. 

Product Knowledge: 

• Stay informed about the latest automotive products, features, and industry trends. 
• Effectively communicate product information to customers and address any questions or concerns. 

CRM Utilization: 

• Use customer relationship management (CRM) tools to track interactions, manage leads, and streamline communication processes. 

Qualifications: 

• Previous experience in a customer service or sales role, preferably within the automotive industry but not necessary.  We will train. 
• Excellent communication and interpersonal skills. 
• Proficient in using CRM software and other communication tools.   
• Excellent computer skills are a must. 
• Ability to multitask and prioritize in a fast-paced environment. 
• Strong organizational skills and attention to detail. 

Benefits: 

• Competitive salary/hourly and performance-based incentives. 
• Health, dental, and vision insurance coverage. 
• Opportunities for professional development and career advancement. 
• Employee discounts on automotive products and services.