Victim Specialist I

VICTIM SERVICES I:

works directly with primary and secondary victims including rape/sexual assault, family violence, and all other types of crime by educating victims, establishing personal goals, and advocating through the criminal justice system and other helping agencies.

Education & Experience:

• Associate’s Degree in Criminal Justice, Human Resources, or a related field plus relevant experience in direct client casework.
• Bachelor’s Degree preferred
• Must possess or striving toward NYS Dept. of Health Rape Crisis Counselor Certification.

Other Requirements & Skills:

• Must have valid driver’s license, insurability, and reliable transportation.
• Minimum personal auto coverage of 100,000 bodily per person/300,000 per accident/ 100,000 property
• Must be able to interface with other social systems in a professional manner.
• Must have the ability to respond to hotline calls within 5 minutes, and must be able to respond in person immediately (less than 60 minutes).
• Required to be on-call as primary responder during regular scheduled shift.
• Must successfully complete the mandatory 40 hour Victim Services Training, and must document on-going in-service trainings (related to victimization) 10 additional hours per year.
• Must be able to prioritize crisis situations.
• Must have excellent written and verbal communication and interpersonal skills.
• Must have working knowledge of the Victim Services Division and issues and obstacles facing all victims of crime, sexual abuse and family violence.
• Ability and motivation to work independently and without direct supervision as well as in a team and with the general public.
• Openness to learning new skills and technology as necessary; must participate in training as required.

Primary Responsibilities:

• Provide direct service to all primary and secondary victims of crime, including advocacy, transportation, shelter intake/discharge, emergency room and criminal justice accompaniment, etc.
• Promote the availability of NYS Office of Victim Services compensation assistance, and will assist in helping victims in filing for compensation assistance, when appropriate.
• Respond to all hotline calls\requests during scheduled shift and on-call shift.
• Maintain records and compile reports on all victims and shall participate in staff/division meetings, case /team reviews, and trainings as required to improve the quality of the Victim services Division
• Develop individualized safety plans and goal plans with all victims one-on-one.
• Cross-trained and fluent in criminal and civil court eligibility and procedures.
• Act as back up for on-call advocates as needed.
• Plan, facilitate and maintain records for daily educational support groups with shelter based clients
• Plan, provide transportation, facilitate and maintain records for weekly educational support groups
• Provide total case management for victims and their children by working with other helping agencies coordinating goal plans and services.
• Shall be responsible to comply with all funding source regulations, for creating a safe environment, and to report any unsafe situations to the immediate supervisor.
• Must be enthusiastic about promoting the mission of CCA; be willing to work towards the good of the entire agency, and to act as an ambassador of CCA throughout the community.
• Other duties as assigned

The above statements reflect the general details considered necessary to describe the principle functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

Physical Requirements

The following lists physical demands an employee will perform on a regular basis: Standing, walking, sitting, bending, squatting, kneeling, and climbing stairs. Additional abilities, with or without accommodations include:

• Ability to drive
• Ability to evacuate a building quickly

Personnel Classification:

• Full-Time (35 hours)
• Non-Exempt
• 19.43 per hour

Connecting Communities in Action (CCA) strives to build an inclusive culture that encourages, supports, and celebrates the diversity of our employees. Creating an environment where everyone, from any background, can do their best work, connects us closer to our customers and the communities we serve.

Job Type: Full-time

Pay: $19.43 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call

Education:

• Associate (Preferred)

License/Certification:

• NYS or PA Driver's License (Required)

Ability to Relocate:

• Salamanca, NY 14779: Relocate before starting work (Required)

Work Location: In person

Salary : $19