Sr. Business Analyst, Technical Product Management

Sr. Business Analyst, Technical Product Management

200 Jefferson Park, Whippany, NJ 07981, USA * 6000 Park Ln Dr, Pittsburgh, PA 15275, USA Req #3491

Monday, August 7, 2023

ConnectiveRx is a leading, technology-enabled healthcare services company.We work strategically with hundreds of biopharmaceutical manufacturers to help commercialize and maximize the benefits of specialty and branded medications. Our mission is to simplify how patients get on and stay on therapy. We fulfill our mission by providing our customers with innovative services such as patient and provider messaging, the design and operation of copay, vouchers and patient affordability programs, and hub services, all of which accelerate speed-to-therapy and help improve outcomes for manufacturers, healthcare providers and patients.

ConnectiveRx was formed in 2015 by bringing together the industry-leading business of PSKW, PDR/LDM, Careform (2017) and The Macaluso Group (2018) to advance our technology-driven expertise in providing state-of-the-art commercialization solutions.To learn more about our company, visitJob Description

As a Sr. Business Analyst, you'll team up to work alongside product managers, product owners, software engineers, QA, project managers, operations experts, clients, and external vendors to deliver market-leading capabilities driven through our integrated solutions with our platform services. The Sr. Business Analyst will utilize software development knowledge and experiences to work closely with the ConnectiveRx business teams / stakeholders of capital and maintenance projects from inception to completion. The position requires close and fast-paced collaboration to define user requirements and acceptance criteria, manage project backlogs and implement new applications and system enhancements that support ConnectiveRx's corporate strategy.

What you will do:

Team duties

• Mentor BAs on the client program team to define product and help complex application requirements
• Lead business requirements discussions with business and technology team members to ensure user stories are complete and understood by team members
• Interface with development and business team; be the first point of contact for requirements concerns and questions over system's capabilities.
• Be the business side SME.
• Member of the sprint team, responsible for defining stories and prioritizing the team backlog to ensure the business value is achieved.

Feature analysis

• Coordinate project scoping and planning with cross-functional business team members
• Lead discovery sessions and requirements gathering process with cross functional teams
• Document process flows to identify actors, inputs, outputs, and dependencies; ensure software development decisions support process model
• Support customer needs with techniques such as research requests, data pilot requests, deck creation, process flow updates
• Create mockups, wireframes, and prototypes that illustrate current and future workflows to facilitate market research, user testing, and product
• Define epics, user stories, and prioritize accordingly for project delivery design
• Support business in creating business user training materials related to system enhancements and new applications; assist in the training
• Perform data analysis and translate the data into actionable business requirements

Feature Refinement

• Interface with customers, operations, technology, vendors to define requirements, specifications, functionality and acceptance
• Work closely with technology to define API requirements
• Interpret and document technical specifications, such as data dictionaries, data flows, API specs
• Prioritize backlog to prep for agile ceremonies

User Story Refinement

• Create testable acceptance criteria to express requirements. Ensure validation methods.
• Provide and promote internal communication between software development, project management, product management, and other functional groups

What we will need from you:

• 5 years of software development business analysis; within an agile software development SDLC
• Bachelor's degree
• Ability to manage business expectations with a delivery focused approach
• Experience in interfacing with clients, operations, Solution Architects and cross functional software teams
• Highly proficient in gathering, documenting and communicating business requirements to business and technical resources
• Demonstrates ability to analyze problems and understand highly complex solutions through solutioning with Developers, planning, cost/benefit analysis, testing and reporting
• Conveys information clearly and effectively through both formal and informal documents and presentations
• Working knowledge of technical specifications, such as; APIs, including json, XML, data dictionaries
• Proven ability to practice a variety of techniques to ensure complete requirements
• Strong work ethic, communication and interpersonal skills
• Excellent communication and interpersonal skills.
• Strong technical background

Nice to have:

• Third party vendor management experience

• Software engineering background / database and data analytics experience, including SQL
• Knowledge around 270/271 transactions and ePA NCPDP standard

Why work with us?

• Excellent company culture, fun events, and volunteer opportunities
• Competitive benefits (medical, dental, vision & more)
• 401k package with dollar-for-dollar match-up
• Generous PTO and paid holidays days offered
• Opportunities to grow professionally and personally
• Team-oriented atmosphere

#LI-CW1

Equal Opportunity Employer: This employer (hereafter the Company) is an equal opportunity employer and does not discriminate in recruitment, hiring, training, promotion, or other employment policies on the basis of age, race, sex, color, religion, national origin, disability, veteran status, genetic information, or any other basis that is prohibited by federal, state, or local law. No question in this application is intended to secure information to be used for such discrimination. In addition, the Company makes reasonable accommodation to the needs of disabled applicants and employees, so long as this does not create an undue hardship on the Company or threaten the health or safety of others at work. This application will be given every consideration, but its receipt does not imply that the applicant will be employed.

• 200 Jefferson Park, Whippany, NJ 07981, USA
• 6000 Park Ln Dr, Pittsburgh, PA 15275, USA